Customer Service Representative
1 month ago
Closets by Design Niagara is a leading provider of home organizing systems, and we're seeking a motivated and organized individual to join our team as a Customer Service Representative.
Job Responsibilities:
We're looking for someone who can provide exceptional customer service, communicate effectively with designers and clients, and manage appointment calendars with ease.
Key Responsibilities:
- Answer and direct incoming phone calls with a friendly and professional tone
- Manage designers' appointment calendars to ensure seamless communication
- Greet visitors and provide assistance with a smile
- Deliver administrative support to office staff, sales team, and production/installation department
- Perform general office duties and maintain a working knowledge of computers
- Develop strong relationships with clients and designers through excellent communication skills
- Be reliable, punctual, and demonstrate a strong work ethic
- Utilize strong verbal and written communication skills to convey information effectively
About Us:
Closets by Design Niagara is a nationally recognized leader in home organizing systems. We design, manufacture, and install custom closets, home office furniture, media systems, wall-beds, garage cabinetry, and more. We're passionate about providing outstanding craftsmanship and superior customer service.
What We Offer:
As a Customer Service Representative, you'll have the opportunity to work with a talented team, develop your skills, and contribute to the success of our company. If you're motivated, organized, and passionate about delivering exceptional customer service, we'd love to hear from you
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