Customer Service Representative

1 month ago


NiagaraontheLake, Ontario, Canada Closets by Design Niagara Full time

Closets by Design Niagara is a leading provider of home organizing systems, and we're seeking a motivated and organized individual to join our team as a Customer Service Representative.

Job Responsibilities:

We're looking for someone who can provide exceptional customer service, communicate effectively with designers and clients, and manage appointment calendars with ease.

Key Responsibilities:

  • Answer and direct incoming phone calls with a friendly and professional tone
  • Manage designers' appointment calendars to ensure seamless communication
  • Greet visitors and provide assistance with a smile
  • Deliver administrative support to office staff, sales team, and production/installation department
  • Perform general office duties and maintain a working knowledge of computers
  • Develop strong relationships with clients and designers through excellent communication skills
  • Be reliable, punctual, and demonstrate a strong work ethic
  • Utilize strong verbal and written communication skills to convey information effectively

About Us:

Closets by Design Niagara is a nationally recognized leader in home organizing systems. We design, manufacture, and install custom closets, home office furniture, media systems, wall-beds, garage cabinetry, and more. We're passionate about providing outstanding craftsmanship and superior customer service.

What We Offer:

As a Customer Service Representative, you'll have the opportunity to work with a talented team, develop your skills, and contribute to the success of our company. If you're motivated, organized, and passionate about delivering exceptional customer service, we'd love to hear from you



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