Box Office Representative
1 week ago
Job Summary:
The Shaw Festival Theatre is seeking a reliable and customer-focused Box Office Representative to join our team. As a key member of our sales department, you will be responsible for providing exceptional service to our patrons, answering and processing ticket orders, and assisting fellow employees and patrons with any questions or concerns.
Key Responsibilities:
Providing a professional, friendly, and informative service standard to our patrons.
Answering and processing ticket orders via phone, in-person, and mail.
Assisting fellow employees and patrons with any questions or concerns.
Consistently participating in sales activities to ensure The Shaw meets its ticketing, ancillary, and Membership goals.
Assisting patrons to ensure a win-win situation.
Assisting with outbound sales, marketing, and informational calls to patrons.
Assisting with the daily operations of the Box Office and additional duties as assigned.
Requirements:
Excellent communication and interpersonal skills.
Ability to work flexible hours, including evenings and weekends.
Reliable and able to work independently.
Ability to work within the departmental values of communication, respect, adaptability, and unity.
What We Offer:
Competitive pay rate.
Opportunity to work in a dynamic and fast-paced environment.
Professional development opportunities.
How to Apply:
If you are a motivated and customer-focused individual who is passionate about providing exceptional service, please submit your cover letter and resume to the Shaw Festival Theatre.
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