Customer Service Representative Specialist

3 days ago


NiagaraontheLake, Ontario, Canada Closets by Design Niagara Full time
Closets by Design Niagara: Seeking Enthusiastic Customer Service Representative

We are a nationally recognized leader in home organizing systems, designing, manufacturing, and installing custom closets, home office furniture, media systems, wall-beds, garage cabinetry, and more. Our team is passionate about delivering outstanding craftsmanship and superior customer service.

As a Customer Service Representative, you will be the face of our company, providing exceptional support to clients and internal teams alike. Your commitment to client satisfaction and genuinely friendly communication style will set us apart from the competition.

Key Responsibilities:
  • Respond promptly to incoming phone calls and direct them to the relevant team members or departments
  • Manage designers' appointment calendars with ease and efficiency
  • Provide warm welcomes to visitors and offer assistance as needed
  • Offer administrative support for office staff, sales team, and production/installation department
  • Perform general office duties and maintain working knowledge of computers
  • Demonstrate strong verbal and written communication skills
  • Showcase reliability, punctuality, and a strong work ethic

In this role, you will have the opportunity to grow professionally and personally, while being part of a dynamic team that values teamwork and collaboration. If you are a motivated individual with a passion for delivering exceptional customer experiences, we encourage you to learn more about this exciting opportunity.

**Estimated Salary:** $40,000 - $60,000 per year, depending on experience and qualifications.



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