Customer Service Representative

2 days ago


NiagaraontheLake, Ontario, Canada Shaw Festival Theatre Full time
Job Title:

Customer Service Representative - Food and Beverage

About the Role:

We are seeking a seasonal part-time and full-time Customer Service Representative to join our Food and Beverage team at the Shaw Festival Theatre.

Key Responsibilities:
  • Provide exceptional customer service to visitors from all over North America, ensuring a positive experience at the Shaw Festival.
  • Work in a fast-paced environment, serving food and beverages to audiences during performances and events.
  • Develop strong communication and interpersonal skills, working collaboratively with colleagues to maintain high standards.
Requirements:
  • Must be 18 years of age or older.
  • Excellent communication and interpersonal skills.
  • Flexibility, adaptability, and patience are essential for success in this role.
  • A keen desire to learn and work in a professional and positive environment.
What We Offer:

Scheduled shifts will include day, evening, and weekend hours. All new hires must provide proof of vaccination for COVID-19 prior to start date.

Why Work with Us:

The Shaw Festival is an equal opportunity employer committed to diversity and inclusion. We encourage applications from individuals who identify as Indigenous, Black or as persons of colour (IBPOC), the LGBTQ2+ communities, and those identifying as gender fluid.



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