Business Development Manager

4 weeks ago

London, Ontario, Canada CIBC Full time

As a Business Development Manager at CIBC, you will play a key role in leading and motivating your team to deliver a superior client experience through an integrated wealth management offer. With strong sales leadership, you will build a culture of excellence by collaborating with partners and coaching advisors as they build high-quality practices.

The Associate Branch Manager position is a critical role in driving strategic business initiatives such as succession planning, talent acquisition, and development of staff to position the business for future success.

Key Focus Areas:
  • Enterprise-focused Leadership
  • Profitable Sustainable Growth
  • Client Experience and Engagement
  • Talent Management
  • Risk Management
  • Succession Planning
Sales Leadership and Management:
  • Work with the Branch Manager to leverage relationships with CIBC partners to maximize opportunities to meet client needs.
  • Build a culture of collaboration across multiple client offers (One CIBC) so that clients are served by those best able to meet their financial goals.
  • Develop a client-centric management culture with a strong focus on creating value for clients; through emphasis on a strong advisory focus, sales, risk management, and performance orientation.
  • Lead and coach a high-performing sales team of Investment Advisors and supporting team members to achieve high-performance standards and deepen client relationships and consolidate business to CIBC.
Client Experience and Satisfaction:
  • Improve the overall client experience by role modeling how to deepen client relationships, meet clients' financial needs, and provide a high standard of customer service.
  • Coach employees to introduce clients to the employee best able to meet their needs or to refer them to the appropriate partner.
  • Encourage clients to adopt self-service channels to complement their transactional needs.

Estimated Salary: $120,000 - $180,000 per year based on location and experience.

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