Insurance Brokerage Relationship Manager

11 hours ago


Old Toronto, Canada Cavell Risk, Inc. Full time

The Client Experience Team at Cavell Risk, Inc. is seeking an experienced Insurance Brokerage Relationship Manager to oversee the delivery of high-quality services to our clients.

As a key member of our team, you will serve as the primary point of contact for our clients, managing relationships and ensuring customer satisfaction while supporting sales and marketing efforts.

  1. Key Responsibilities:
  2. Manage and cultivate strong relationships between markets and clients, ensuring submissions are complete, accurate, and presented professionally;
  3. Ensure all data requests from clients and markets are met on time;
  4. Prepare quotes and proposals, work with policies with higher limits, number of exposures and customization with minimal supervision;
  5. Support and assist in the advancement of the Associate, Client Experience;
  6. Oversee billings and payment collections to ensure they are received by the deadlines;
  7. Complete additional sales, negotiation, or prospecting skills training to improve job performance;
  8. Follow regulatory affairs, competitive market, and legal frameworks to ensure the company operates in compliance with regulations and laws;
  9. Mitigate or control potential risks effectively, protecting the company from harm;

Requirements

  • Bachelor's Degree in Business Management, Accounting or a related field;
  • Effective at building and maintaining relationships;
  • Proficient conflict resolution and management abilities;

Salary Range: $60,000 - $90,000 per annum, depending on experience and qualifications.



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