Insurance Operations Manager

2 weeks ago


Old Toronto, Canada Robert Walters Canada Full time

We are seeking a highly skilled Insurance Operations Manager to join our team at Robert Walters Canada. In this role, you will oversee the delivery of high-quality insurance brokerage services, managing client relationships and ensuring customer satisfaction.

Job Summary

This is an exciting opportunity for a seasoned professional with a sales-oriented mindset and strong interpersonal skills to influence others without authority. If you have a minimum of three years' experience in broking and hold a RIBO licence (Level 1 or Level 2), we encourage you to apply.

Key Responsibilities
  • Oversee the delivery of high-quality insurance brokerage services
  • Manage client relationships and ensure customer satisfaction
  • Support sales and marketing efforts
  • Prepare quotes and proposals, work with policies with higher limits, number of exposures and customization with minimal supervision
  • Execute the market strategy, negotiate insurance terms, solicit options, and suggest alternative structures

You will be responsible for organizing and maintaining a calendar of renewals, expiries, overseeing billings and payment collections, and ensuring they are received by the deadlines. As a key member of our team, you will also support the advancement of the Associate, Client Experience.

Requirements
  • Possession of RIBO licence (Level 1 or Level 2) is required
  • Minimum Three (3) years' of broking experience
  • Completed or actively pursuing the CIP designation
  • Sales-oriented mindset
  • Ability to work collaboratively in a team environment
  • Strong interpersonal skills to influence others without authority
  • Demonstrated ethical decision-making abilities
  • Effective at building and maintaining relationships
  • Proficient conflict resolution and management abilities

If you're ready to take your career to the next level as an Insurance Operations Manager, we encourage you to apply. Our global team offers accelerated career progression, a dynamic culture, and expert training.



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