Sales Representative
4 weeks ago
As a Sales Representative - Customer Engagement at Wesco International, Inc., you will play a key role in driving sales growth and customer satisfaction. Your primary focus will be on interacting with existing customers through phone and email to increase sales of our products and services.
Key Responsibilities:
- Obtain orders through email and telephone calls, verifying and entering items, and transferring orders to fulfillment.
- Identify opportunities to upsell and cross-sell products, explaining features and benefits to customers.
- Collaborate with outside sales teams to ensure goals are met and customer needs are met.
- Develop and implement proactive selling techniques to add business and expand current customer relationships.
- Own and qualify opportunities passed from marketing, outside sales, and national accounts.
- Prepare and generate quotations to secure orders, and determine reasons for lost orders.
- Review open customer order reports and take action on open items, including those at risk of missing customer delivery dates.
- Report industry trends, competitive pricing, and customer feedback to management.
Requirements:
- High School Degree or Equivalent required.
- Requires knowledge and experience in sales and sales administration, with a focus on customer engagement and relationship-building.
- Familiarity with Microsoft Office and basic computer skills.
- Ability to work in a team environment and communicate clearly, both verbally and in writing.
- Attention to detail and ability to multitask.
- Ability to prospect and market concepts to existing and new accounts.
- Ability to take action and solve problems independently.
Equal Employment Opportunity:
Wesco International, Inc., including its subsidiaries and affiliates, provides equal employment opportunities to all employees and applicants for employment. Employment decisions are made without regard to race, religion, color, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law.
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