Hotel Receptionist

1 week ago


Edmonton, Alberta, Canada Royal Lodge Full time

We are seeking a skilled Hotel Receptionist to join the team at Royal Lodge.

About the Role

The successful candidate will be responsible for registering arriving guests, assigning rooms, and processing group arrivals and departures.

You will also be required to take, cancel, and change room reservations, provide information on hotel facilities and services, and offer general information about local points of interest.

Additionally, you will process guests' departures, calculate charges, and receive payments. Your clerical duties will include balancing cash and completing balance sheets, cash reports, and related forms.

You must possess excellent oral communication skills, be an efficient team player, and work well in a fast-paced environment.

Job Description Overview

This is a permanent position working 30 hours per week with a salary of approximately $45,000 per year, depending on experience.

The ideal candidate will have a secondary school graduation certificate and relevant experience in a similar role.

Key Responsibilities
  • Register arriving guests and assign rooms
  • Process group arrivals and departures
  • Take, cancel, and change room reservations
  • Provide information on hotel facilities and services
  • Offer general information about local points of interest
  • Process guests' departures, calculate charges, and receive payments
  • Balance cash and complete balance sheets, cash reports, and related forms
  • Clerical duties (faxing, filing, photocopying)
  • Answer telephone and relay calls and messages
  • Contact customers to deliver requested wake-up calls
Requirements
  • Efficient interpersonal skills
  • Excellent oral communication
  • Team player
  • Permanent Work Term: Yes
  • Work Language: English
  • Hours: 30 hours per week

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