Hotel Receptionist

2 weeks ago


Edmonton, Alberta, Canada ILIYAN HOSPITALITY INC Full time

Job Summary: We are seeking a highly organized and detail-oriented Hotel Receptionist to join our team at ILIYAN HOSPITALITY INC. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, handling room assignments, and ensuring a smooth check-in and check-out process.

Key Responsibilities:

  • Process group arrivals and departures in a timely and efficient manner
  • Provide information on hotel facilities and services to guests
  • Assist guests with inquiries and requests
  • Perform clerical duties, including faxing, filing, and photocopying
  • Answer telephone calls and relay messages to guests and staff
  • Provide general information about points of interest in the area

Requirements:

  • Secondary (high) school graduation certificate
  • 2 years to less than 3 years of experience in a similar role
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Attention to detail and organizational skills

Work Conditions and Physical Capabilities:

  • Standing for extended periods
  • Fast-paced environment
  • Work Term: Permanent
  • Work Language: English
  • Hours: 32 hours per week

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