Receptionist - Apple Dental Care

6 months ago


Edmonton, Canada Dentalcorp Canada Full time

**About us**:
Apple Dental Care has been serving Edmonton and the surrounding communities since 1998. Our dentist, Dr. Vanessa Shewchuk and her team of dedicated dental professionals provide a full range of dental services which include thorough periodontal screening and treatment, prosthodontics, implants, orthodontics for children and adults, Invisalign®, Botox®, whitening, as well as treatments for TMD.

Dr. Vanessa Shewchuk brings extensive experience and is passionately dedicated to continuing education, regularly attending courses to stay informed of new techniques and the latest products. Our office is equipped with modern technology including Itero scanners, CEREC, and digital radiography including CBCT.

We pride ourselves on providing quality dental care with our commitment to patient education and comfort, evidenced by our 4.9 star rating on Google reviews. We have a longstanding staff with decades of combined experience, and we are looking for an eager hygienist to add to our wonderful team.

**Schedule: Full time, 5 days per week**

**Benefits of Joining Our Team**:

- Competitive compensation
- Total rewards package that offers discounts on many services and activities including an exclusive corporate gym membership program; reduced rates on home and auto insurance; unlimited access to a variety of discounted entertainment, hotels, products, services and so much more
- Employee and Family Assistance Program (EFAP) that connects team members and their families with complimentary, confidential, short-term counseling and advisory services
- Career development to grow and evolve as a dental professional on your individual career path, including access to industry-leading continuing education
- Attend social and CE events to network with dental professionals in your community
- Work-life balance and flexibility
- Access to modernized technology to provide optimal oral care to patients

**Responsibilities**:

- Make a positive and lasting impression on the patient, from the moment they arrive at the practice to the moment they leave
- Responsible for optimizing the appointment schedule by ensuring the day is full, with limited gaps
- Manage all patient calls and inquiries with a smile: appointments, confirmations, and amendments
- Manage potential cancellations and overcome objections to motivate the patient to keep the appointment
- Bill patients as they come out of the treatment room, take payment, send a claim form to insurance, respond to all fee inquiries in a positive manner
- Effectively manage the recall system and accurately maintain the patient database
- Process referral letters and other patient correspondence upon receipt from the provider
- Manage and file all patient records and charts
- Demonstrate active listening and empathy to patients using effective communication skills

**About You**:

- Minimum 1 year of dental office administration experience
- Clinical background considered an asset
- Experience with Dental software


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