Receptionist

2 months ago


Edmonton, Canada Eco Medical Equipment Full time

ECO Medical Equipment is one of the largest home medical equipment vendors in Western Canada and has been serving Edmonton and the surrounding area with quality home care mobility and accessibility equipment for 40 years. We know that our clients depend on us to provide them with high quality products and efficient support and service.

We are looking for a self-motivated individual that is looking for a fulfilling career opportunity in the home medical equipment industry as a **Receptionist** at our high-volume Edmonton location. The Receptionist is responsible for professionally managing incoming calls via the switchboard, directing them to the appropriate departments as well as additional administrative support.

This individual should be comfortable dealing with vulnerable people that have various special needs and be empathetic to their circumstances. If you possess the skills required, are passionate about helping people and thrive working in a fast-paced family-oriented work environment we would love to meet you

**What we offer our employees**:
Benefits that include:

- Health & Dental
- Life Insurance
- Long Term Disability
- Flexible Spending Account (Health Care Spending, Group RRSP, Taxable Wellness, Tax-free savings and more options) $300 per year for Single, $600 per year for Family)
- Emergency Travel Assistance
- Employee Assistance Program
- Employee discounts that extends to family members
- Perkopolis Membership that includes discounts for flights, hotels, entertainment, shopping, automotive and much more
- Continuous improvement towards adding more value to employee benefits
- Vacation increases to three weeks on 3rd anniversary, four weeks on 9th anniversary and five weeks on 16th anniversary
- Long Service Recognition Program
- Ongoing training and development
- Rewarding career opportunities
- Patience, compassion and strong listening skills
- Clear communication and a positive attitude
- Excellent time management capabilities and flexibility
- Client focused including going above and beyond so our clients leave feeling everything has been taken care of for them
- Willingness to learn and develop new skills
- Computer skills
- Ability to type efficiently and spell correctly
- Maintain a high level of accuracy in preparing and entering information

**Responsibilities**:

- Answer incoming calls efficiently and direct them to the appropriate person
- Greet clients with a cheerful welcoming attitude if Inside Sales reps are not available
- General Administrative Support upon request - Filing of NIHB, DVA, Bigstone, “Accounting” invoice copies, “Client Files” invoice copies, Archives, Year End office files, etc.
- Mailing out all invoices
- Employee Distribution - Memos, Faxes, Confirmations, etc.
- Receive AADL Invoice packages from Accounting and file accordingly
- Keep the front counter and coffee/waiting area tidy. Order supplies in the coffee area are low prior to running out
- Compile, copy, sort and file records of office activities, business transactions and other activity
- Order office supplies and toner
- Display respectful behavior at all times to employees, clients, managers and stakeholders

**Minimum Education and Experience**
- High School graduate
- Customer service experience
- Knowledge of AADL/Blue Cross an asset

**Job Types**: Full-time, Permanent

Pay: $19.00-$20.00 per hour

**Benefits**:

- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Store discount
- Wellness program

Schedule:

- 8 hour shift
- Monday to Friday

**Experience**:

- Administrative experience: 2 years (preferred)

Work Location: In person


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