Customer Service Representative/receptionist
6 months ago
The Shell AeroCentre is looking for one full-time Customer Service Representatives. This position is for a day shift ranging from 8-10 hours on Sunday to Thursday. Weekend and holiday shifts will be required. This position is located at the Edmonton International Airport.
The Customer Service Representative (CSR) is responsible for providing exceptional service to our customers while providing operational support to colleagues. As a CSR you are the first point of contact for our customers and the liaison between flight crews and ramp agents.
**Responsibilities**:
- Maintain a professional manner and appearance while working with flight crews, passengers, and high-profile clients
- Provide prompt and courteous service to customers while proactively considering customers requirements
- Coordinate services for aircraft such as arranging fuel, booking equipment, etc
- Arrange services required by flight crews such as transportation, hotels, and catering
- Ensure fuel and other services are performed in a timely manner.
- Communicate with ramp agents to capture all services provided to an aircraft and invoice accordingly
- Clearly and professionally communicate with aircraft over the air-to-ground radio and with ramp agents over internal radio
- Answer main telephone line
- Provide check-in service
- Work in a team and independently
- Develop and positive working relationship with customers and team members
- Review Covid-19 travel questionnaires
Qualifications:
- Previous customer service experience is a must
- Excellent interpersonal and written communication skills
- Proficient in Microsoft Office programs such as Word and Excel
- The ability to multi task and prioritize items is very important
- Strong problem-solving skills
- Airport security clearance is required
- Aviation experience is an asset
**- Transportation is required as there is no public transit service**
**Job Types**: Full-time, Permanent
**Salary**: From $18.00 per hour
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- Morning shift
- Weekends as needed
Work Location: In person
-
Customer Service Representative
4 weeks ago
Edmonton, Alberta, Canada Elite Institute of Training Inc. Full timeThe Customer Service Representative will play a crucial role in the success of our organization, Elite Institute of Training Inc. This position is perfect for individuals who enjoy working with people and are eager to develop their skills in customer service.About the JobWe are seeking a highly motivated and detail-oriented individual to join our team as a...
-
Customer Service Representative/receptionist
6 months ago
Edmonton, Canada Big Rig Power Full timeBig Rig Power, a dynamic and customer-focused company, seeks a dedicated Customer Service Liaison / Receptionist. If you thrive in a fast-paced environment and are passionate about delivering exceptional customer service, we would love to hear from you. **Key Responsibilities**: - Greeting and assisting customers, managing appointments and work orders. -...
-
Customer Service Representative
3 months ago
Edmonton, Canada Edmonton Elks Football Club Full time**Customer Service Representative** **Title** Customer Service Representative, Team Store **Reports To** Manager, Sales & Service **Summary** The customer service representative will provide high level customer service to in-person and over the phone clients. This position will maintain and grow revenue generation through the establishment of ongoing...
-
Customer Service Representative
6 months ago
Edmonton, Canada Ritchie Bros. Full timeThis is regular hourly week with overtime surrounding our auctions including Weekends and Evenings. We have 6 auctions scheduled in a year at our Nisku location. This position will also be a relief for the reception during sales and backup when needed in between sales. The Customer Service Representative/Receptionist will answer phones, register bidders,...
-
Customer Service Representative/receptionist
6 months ago
Edmonton, Canada YEG FBO Services Full timeThe Shell AeroCentre is looking for one full-time Customer Service Representatives. This position is for a day shift ranging from 8-10 hours on Tuesday to Saturday. Weekend and holiday shifts will be required. This position is located at the Edmonton International Airport. The Customer Service Representative (CSR) is responsible for providing exceptional...
-
Receptionist/customer Service
6 months ago
Edmonton, Canada Quality Sportswear Full timeWe are looking for someone who is well-organized, detail oriented and reliable. Position is Monday to Friday 8:30am - 5:00pm Position Responsibilities: - Answering phone calls & directing them (Multi-Line) - Helping clients with product inquiries - Order entry - Greeting clients / taking payment - Various office tasks Qualifications: - Great...
-
Receptionist/administrator
6 months ago
Edmonton, Canada Atlas Granite Inc Full time**What does a Receptionist do?** As a Receptionist, you will be the first point of contact for our company. Our Receptionist’s duties include offering administrative support across the organization. You will welcome guests and greet people who visit the business. You will also coordinate front-desk activities, including distributing correspondence and...
-
Customer Service Representative
6 months ago
Edmonton, Canada BearCom Canada Corp. Full time**About BearCom**: - Largest Distributor of Wireless Voice, Data, and Video Solutions in North America - 40+ Years Industry-Leading Experience - Partnerships with Motorola, JVC Kenwood, Avigilon, and more - 75+ Branches Across North America with U.S. HQ in Dallas, TX As a Customer Service Representative, you will provide quality and efficient customer...
-
Customer Service Representative
6 months ago
Edmonton, Canada BearCom Canada Corp. Full time**About BearCom**: - Largest Distributor of Wireless Voice, Data, and Video Solutions in North America - 40+ Years Industry-Leading Experience - Partnerships with Motorola, JVC Kenwood, Avigilon, and more - 75+ Branches Across North America with U.S. HQ in Dallas, TX As a Customer Service Representative, you will provide quality and efficient customer...
-
Receptionist
1 day ago
Edmonton, Canada Kross Mitsubishi Full timeJoin Kross Mitsubishi as a Receptionist! As the Receptionist, you will be responsible for welcoming and assisting visitors, general office duties, and being the face and voice of our Dealership. First impressions are a driving force in business and therefore, your demeanor, knowledge, and helpfulness are extremely influential when representing our...
-
Customer Service Representative
2 months ago
Edmonton, Canada AFD Petroleum Ltd. Full time**JOB SUMMARY**: The Customer Service Representative (CSR) Reception will act as a first point of contact for guests at the AFD corporate office and will be responsible for all reception duties; from answering phone calls on a multi-line system to dealing with and resolving customer inquiries. The CSR Reception is responsible for the daily coordination of...
-
Receptionist
6 months ago
Edmonton, Canada Edmonton Valve & Fitting Full timeSalary: **Company Summary**: For over 50 years, Edmonton Valve & Fitting has been dedicated to providing professional customer service and support to our valued customers on our extensive local inventory of Swagelok products. As one of the leading fluid handling components suppliers in Central and Northern Alberta, we demonstrate our level of commitment to...
-
Customer Service Representative I
2 months ago
Edmonton, Canada General Bank of Canada Full timeGeneral Bank of Canada (GBC), headquartered in Edmonton, Alberta, is a Schedule 1 Chartered bank and part of the Wheaton Group. Our roots trace back to the entrepreneurial spirit of our founder in the mid-1950s, who began with a single auto dealership in Saskatchewan. Evolving into one of Canada's fastest-growing small banks, GBC expanded into helping...
-
Receptionist
1 month ago
Edmonton, Canada Pickford Full timePickford is seeking a Receptionist to join our team! We are looking for a cheerful representative to undertake all receptionist and administrative duties at our main entrance. You will be the face and voice of the company for all visitors and will be responsible for the first impression we make. This position is full time, 40 hours a week, (8am to 5pm) and...
-
Luxury Salon Receptionist
4 weeks ago
Edmonton, Alberta, Canada LUXURY SALON & SPA LTD Full timeJob DescriptionWe are seeking a skilled and detail-oriented Luxury Salon Receptionist to join our team at LUXURY SALON & SPA LTD. As a key member of our front desk staff, you will be responsible for providing exceptional customer service to our clients, managing daily operations, and ensuring seamless communication with our team...
-
Receptionist
8 months ago
Edmonton, Canada Alberta Boilers Safety Association Full timeABSA, the pressure equipment safety authority, is looking for an individual to become a Receptionist at our main office in Edmonton. ABSA is responsible for administration of pressure equipment safety services to the province of Alberta. This position plays a key role in providing for front-line customer service, communication, and customer payment...
-
Service Receptionist
8 months ago
Edmonton, Canada AutoCanada Inc. Full time**Service Receptionist** **Crosstown Chrysler Jeep Dodge Ram** **Edmonton, Alberta** Are you looking to drive your career forward? **Crosstown Chrysler Jeep Dodge Ram** is looking for an experienced **Service Receptionist **to join our growing team! We are looking for someone who is passionate about delivering exceptional customer service to take ownership...
-
Customer Service Representative
4 weeks ago
Edmonton, Alberta, Canada LA VIVA HAIR SALON & SPA Full timeAbout the RoleWe are seeking a highly organized and friendly Receptionist to join our team at LA VIVA HAIR SALON & SPA. The successful candidate will be responsible for providing exceptional customer service, ensuring seamless operations, and upholding the salon's welcoming environment.Key ResponsibilitiesGreet clients and direct them to relevant areas or...
-
Customer Service Representative
6 months ago
Edmonton, Canada Canadian National Railway Full time**Role** The Customer Service Representative operates as a professional in a call center environment. Working to enable rail service, the SDR ensures that CN meets the needs of our customers by maximizing operational efficiency and flexibility, minimizing cost and protecting revenue. The Customer Service Representatives are part of the customer team,...
-
Customer Service Representative
4 weeks ago
Edmonton, Alberta, Canada Fundamentals First Learning Full timeAre you detail-oriented and enjoy providing excellent customer service? Fundamentals First Learning is seeking a reliable Receptionist to join our team!About the RoleThis permanent full-time position offers a competitive salary of $45,000-$60,000 per year, depending on experience. As a Receptionist at Fundamentals First Learning, you will be the first point...