Front Desk Receptionist

6 days ago


Edmonton, Alberta, Canada Holiday Inn Edmonton Full time

Holiday Inn Edmonton is seeking a professional Front Desk Receptionist to provide exceptional guest service. The successful candidate will be responsible for registering arriving guests, processing group arrivals and departures, and taking, canceling, and changing room reservations.

Key Responsibilities
  • Guest Registration: Register arriving guests and assign rooms
  • Group Arrivals and Departures: Process group arrivals and departures
  • Room Reservations: Take, cancel, and change room reservations
  • Customer Service: Provide information on hotel facilities and services, as well as general information about points of interest in the area
  • Departure Processing: Process guests' departures, calculate charges, and receive payments
  • Telephone and Messages: Answer telephone and relay telephone calls and messages
Requirements
  • Education: College, CEGEP, or other non-university certificate or diploma from a program of 1 year to 2 years, or equivalent experience
  • Experience: 1 year to less than 2 years
Benefits
  • Health and Disability Benefits: Disability benefits, health care plan, and paramedical services coverage
  • Work Schedule: 30 to 40 hours per week
  • Language: Primary language of work: English


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