Hotel Receptionist
4 weeks ago
Job Summary: We are seeking a skilled Hotel Receptionist to join our team at Marlow Properties (B.C.) Inc. The ideal candidate will have excellent communication skills, a warm and welcoming demeanor, and the ability to work in a fast-paced environment.
Key Responsibilities:
- Register arriving guests and assign rooms
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Process guests' departures, calculate charges and receive payments
- Balance cash and complete balance sheets, cash reports and related forms
- Maintain an inventory of vacancies, reservations and room assignments
- Clerical duties (i.e. faxing, filing, photocopying)
- Answer telephone and relay telephone calls and messages
- Assist clients/guests with special needs
- Contact customers to deliver requested wakeup calls
- Provide customer service
Requirements:
- Secondary (high) school graduation certificate
- 1 year to less than 2 years of experience
- Work setting: Hotel, motel, resort
- Work Language: English
- Hours: 40 hours per week
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