Hotel Receptionist

4 weeks ago


Edmonton, Alberta, Canada Marlow Properties ( B.C. ) Inc. Full time

Job Summary: We are seeking a skilled Hotel Receptionist to join our team at Marlow Properties (B.C.) Inc. The ideal candidate will have excellent communication skills, a warm and welcoming demeanor, and the ability to work in a fast-paced environment.

Key Responsibilities:

  • Register arriving guests and assign rooms
  • Process group arrivals and departures
  • Take, cancel and change room reservations
  • Provide information on hotel facilities and services
  • Provide general information about points of interest in the area
  • Process guests' departures, calculate charges and receive payments
  • Balance cash and complete balance sheets, cash reports and related forms
  • Maintain an inventory of vacancies, reservations and room assignments
  • Clerical duties (i.e. faxing, filing, photocopying)
  • Answer telephone and relay telephone calls and messages
  • Assist clients/guests with special needs
  • Contact customers to deliver requested wakeup calls
  • Provide customer service

Requirements:

  • Secondary (high) school graduation certificate
  • 1 year to less than 2 years of experience
  • Work setting: Hotel, motel, resort
  • Work Language: English
  • Hours: 40 hours per week

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