Healthcare Administrative Support Coordinator, Intake: Cornwall, Labelle, Pembroke

7 days ago

Ottawa, Ontario, Canada Home and Community Care Support Services Full time
Job Description

We are seeking a highly organized and detail-oriented individual to join our team as a Team Assistant. The ideal candidate will have previous experience in customer service or related fields, with a strong focus on delivering excellent client service.

Key Responsibilities:
  • Provide administrative and clerical support to the Care Coordination team, including receiving and initiating incoming and outgoing telephone calls.
  • Maintain an efficient and current Client Record, ensuring all required information is accurately documented and up-to-date.
  • Communicate effectively with staff, service providers, clients, and caregivers to ensure seamless delivery of services.
  • Process requisitions, prepare documents, and monitor inventory of supplies, as needed.
  • Arrange client transportation by taxi or ambulance, as authorized by Care Coordinators.
Requirements:
  • High school graduation diploma plus one year Community College diploma in Office Administration, Business, Health Administration, or equivalent program.
  • A minimum of 18 months previous experience in similar customer service or related position in the health, social, or business administration fields.
  • Demonstrated knowledge of office procedures, including filing and record maintenance, operation of telephone systems, and computer software applications.
  • Strong oral and written communication skills, with the ability to work effectively both independently and as part of a team.
  • Flexibility and adaptability, with effective problem-solving skills and a high level of initiative, discretion, and sound judgment.
Benefits:
  • Competitive salary: $26.25 per hour.
  • A comprehensive compensation package, including attractive benefits and opportunities for professional growth and development.
  • A hybrid model of work, with a combination of in-office and telework arrangements.
About Us:

We are Ontario Health atHome, committed to delivering responsive, accessible, integrated, patient-centered care. We partner with patients, caregivers, family physicians, hospitals, long-term care, and retirement homes, to deliver exceptional healthcare services. Our inclusive culture supports your passion for continuous learning, growth, and innovation.

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