Customer Service Representative
1 week ago
Job Description:
">We are seeking a highly motivated Customer Service Representative to join our team. As an Internet Support Specialist, you will be responsible for providing exceptional customer service and support to our internet customers.
">Responsibilities:
">- ">
- Respond to customer inquiries and resolve issues related to billing, hardware, and software updates">
- Answer questions and provide product information">
- Assist with sales and retention opportunities">
- Document customer issues and update customer information">
- Fulfill additional duties as needed">
Requirements:
">To qualify for this role, you must have:
">- ">
- A high school diploma or equivalent">
- 1 year of call center experience preferred">
- 1 year of sales experience preferred">
- Ability to complete online training and pass a background check">
- Reliable high-speed internet access (50 MBPS download minimum, 10 MBPS upload minimum)">
Compensation:
">The estimated salary for this position is $40,000 per year, based on industry standards and location.
">About Us:
">We are a leading provider of IT services and solutions. Our company values innovation, collaboration, and customer satisfaction.
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