Relief Customer Service Representative

4 days ago

Toronto, Canada Canadian Linen and Uniform Service Corp Full time

**WHO WE ARE**

Canadian Linen & Uniform Service Corp., a Vestis company, provides uniforms and related products to more than 300,000 customers across North America, in virtually every industry. From designing and manufacturing to laundering and delivering, Canadian Linen works with local and national clients to create and maintain a total uniform solution that promotes teamwork and establishes a professional identity.

**WHY CHOOSE US?**
- Job stability: Canadian Linen has been employing people for over 95 years
- Competitive pay rate + commission
- Great benefits and employee assistance program
- Retirement Savings Plan
- Ongoing training and mentoring
- Great teammates and collaborative work environment
- Career growth opportunities

**THE ROLE**

If you enjoy working on various routes, physical work, driving and customer service, then this role is for you Canadian Linen seeks a driven Relief Customer Service Representative to take charge of delivering exceptional service and managing accounts for our valued clients.

**What you’ll do**:
As a Relief Customer Service Representative, you'll embark on a multifaceted journey involving physical work, driving multiple routes, delivery, and customer service.

**Delivery Route Operations and Safety Procedures**
- Navigate multiple delivery routes across Lower Mainland, ensuring timely and safe deliveries within an established customer base.
- Work different routes/areas and schedules depending on the route that needs to be filled.
- Work a schedule that is 40+ hours a week and varies each week from Monday to Sunday, starting as early as 4am and finishing as late as 8pm. Shifts each week vary from 4x10 to 8x5 depending on the route that needs to be filled.
- Conduct thorough inspections and maintenance of company delivery vehicle and equipment, promptly reporting any issues.
- Load delivery vehicle meticulously, anticipating and addressing product shortfalls before departure.
- Employ safe lifting techniques, prioritizing the secure movement of goods.
- Drive truck safely to designated customer locations, executing deliveries efficiently.

**Product Delivery and Pickup**
- Deliver and retrieve uniforms, linens, towels, mats, cleaning products, and other rental items.
- Confirm accurate delivery quantities for each customer, reviewing inventories and storage areas during each visit.
- Collect soiled goods and organize them securely in the vehicle.

**Customer Service and Sales**
- Secure electronic signatures for invoices and collect necessary payments.
- Foster consistent communication with key customer contacts, building rapport and adding value during each delivery.
- Seek feedback from customers to enhance service levels, addressing inquiries and concerns proactively and timely.
- Consult with customers on additional product options, involving the manager for complex opportunities.
- Collaborate weekly with the manager to devise solutions for current customer needs, identifying opportunities for cross-selling new products.

**Post-Delivery Procedures, Reporting, and Professional Standards**
- Unload and organize soiled goods upon return to the branch, ensuring a neat and orderly vehicle.
- Report any vehicle accidents, mechanical issues, or malfunctions promptly.
- Maintain the vehicle in a tidy manner and reconcile all delivery data accurately during the route settlement process.
- Demonstrate and develop competencies aligned with the role.
- Uphold company values of integrity, respect, responsibility, and trust steadfastly.

**We are looking for individuals who have**:

- Availability to work a flexible work schedule and a route that could vary each week.
- A High School Diploma.
- A valid driver's license with a clean driving record (Driver’s Abstract required).
- Experience in physically demanding roles with heavy lifting.
- Proven experience in customer service, sales, and delivery services.
- A track record of punctual work attendance.
- Customer-focused and detail-oriented attributes.
- Excellent communication and interpersonal skills.
- Lifting ability of 25 lbs. to load/unload product from truck without assistance and occasionally 50+ lbs. This position requires bending, squatting, climbing, and reaching.

**Location
- Toronto, ON

  • Customer Service Representative

    7 days ago

    Toronto, Canada Customer Service Representative Hub Full time

    We are seeking a dedicated Live Chat Support representative with 0-5 years of experience to join our team. The ideal candidate will be responsible for providing exceptional customer service through live chat, assisting our readers and subscribers, and maintaining our reputation as a market leader. Responsibilities Provide prompt and professional responses...

  • Customer Service Representative

    6 days ago

    Toronto, Canada Customer Service Representative Hub Full time

    We are seeking a dedicated Live Chat Support representative with 0-5 years of experience to join our team. The ideal candidate will be responsible for providing exceptional customer service through live chat, assisting our readers and subscribers, and maintaining our reputation as a market leader.ResponsibilitiesProvide prompt and professional responses to...

  • Entry Level Customer Service Representative

    3 weeks ago

    Toronto, Canada RELIEF CAPITAL GROUP LLC Full time

    We are looking for a customer-oriented service representative. A customer service representative, or CSR, will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are genuinely excited to help customers. They’re patient, empathetic, and...

  • Entry Level Customer Service Representative

    4 weeks ago

    Toronto, Canada RELIEF CAPITAL GROUP LLC Full time

    We are looking for a customer-oriented service representative. A customer service representative, or CSR, will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are genuinely excited to help customers. They’re patient, empathetic, and...

  • Entry Level Customer Service Representative

    1 week ago

    Toronto, Canada RELIEF CAPITAL GROUP LLC Full time

    We are looking for a customer-oriented service representative. A customer service representative, or CSR, will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are genuinely excited to help customers. They’re patient, empathetic, and...

  • Customer Service/inside Sales Representative

    2 weeks ago

    Toronto, Canada Superior Food Service Full time

    **Customer Service / Inside Sales Associate** You will be expected to fulfil the following duties of the position (including but not limited to): **Main Responsibilities**: Process Orders (phone or electronic orders) Customer/client liaison - communication with customers to ensure total customer satisfaction Upsell existing customers Effectively handling...

  • Inbound Customer Service Representative

    4 weeks ago

    Toronto, Canada Zedd Customer Solutions Full time

    **COMPANY: ZEDD Customer Solutions** In June 2010, Zedd Customer Solutions, a proudly Canadian owned and operated outsource call center service provider was co-founded by four of Canada’s most recognized call center industry professionals. Zedd believes delivering an excellent customer experience is about execution and uncompromised attention to detail...

  • Customer Service Representative

    2 weeks ago

    Toronto, Canada JP Towing Service & Storage Ltd. Full time

    JP Towing is currently looking to hire a Customer Service Representative. The right Customer Service Representative is: - Consistent and reliable - Dedicated with a strong work ethic - Someone with experience in a customer service role - Remarkably proactive and is able to work independently without constant instruction - Able to remain calm under...

  • Customer Service Representative

    2 weeks ago

    Toronto, Canada JP Towing Service & Storage Ltd. Full time

    JP Towing is currently looking to hire a Customer Service Representative. The right Customer Service Representative is: - Consistent and reliable - Dedicated with a strong work ethic - Someone with experience in a customer service role - Remarkably proactive and is able to work independently without constant instruction - Able to remain calm under...

  • Regional Fundraising Manager

    2 weeks ago

    Toronto, Canada Islamic Relief Canada Full time

    **Regional Fundraising Manager - East GTA** **Location: East GTA (Toronto, Scarborough, Markham, Durham)** **Status: Full-time, Permanent** **Department: Fundraising** **ABOUT ISLAMIC RELIEF**: Islamic Relief is an international relief and development agency striving to alleviate poverty and suffering around the world regardless of colour, race or...

  • Bilingual Customer Service Representative

    1 week ago

    Toronto, Canada Food Service Solutions Canada Full time

    Company DescriptionFood Service Solutions Inc. is a company that optimizes Canada’s commercial kitchens through a nationwide network of executive chefs, equipment dealers, and a portfolio of well-respected Food Service Equipment brands. They work directly with operators and chefs to streamline workflows, reduce costs, and maximize the return on equipment...

  • Customer Service Representative

    2 weeks ago

    Toronto, Canada Demolytic Full time

    **Toronto** **Canada** We are looking for a customer-oriented service representative. A Customer service representative will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best Customer Service Representatives are genuinely excited to help...

  • Customer Service

    1 week ago

    Toronto, Canada FedEx Express Canada Full time

    **Job Description**: **FedEx Express Canada Has Open **PART-TIME Station - Customer Service Representative Positions** At Our Downtown Toronto Location!**: **Our people are the foundation of our success. **The differentiator in the employment relationship we value with our employees is our open, fair and respectful people practices and our positive work...

  • Inside Sales Representative – Toronto

    6 days ago

    Toronto, Canada Zedd Customer Solutions Full time

    POSITION SUMMARY: Located in the Scarborough area near Markham Rd. and Hwy 401. The Inside Sales Representative shall make and/or receive telephone calls on behalf of our clients. The position performs according to established quality assurance standards and within guidelines set forth by the company and the client. The Sales Representative is expected...

  • Customer Service Representative

    5 days ago

    Toronto, Canada Fine Sight Solutions Inc. Full time

    Our office is actively searching for a Customer Service professional to join our team. The Customer Service Representative will be responsible for directly communicating with prospective customers regularly. They will provide product/service information, fulfill order requests, resolve any emerging problems, and act as a liaison on behalf of our client with...

  • Customer Service Representative

    4 weeks ago

    Toronto, Canada Makumba Acquisitions Full time

    Customer Service Representative **Duties**: - Communicate effectively in English and Spanish to assist bilingual customers - Analyze customer inquiries and provide appropriate solutions or recommendations - Upsell products or services to maximize sales opportunities - Conduct outbound calls to follow up with customers or provide additional...

  • Customer Service Representative

    3 weeks ago

    Toronto, Canada DCL Corporation Full time

    **WHY JOIN DCL CORPORATION?**: **Do you want a colorful career in the pigments industry? You've come to the right place! DCL Corporation is seeking an experienced Customer Service Representative to join our Team! As a Customer Service Representative, you will be a part of our dynamic customer service team who are dedicated to optimizing customer satisfaction...

  • Customer Service Representative

    4 weeks ago

    Toronto, Canada Same Day Movers LLC Full time

    We are looking for a customer-oriented service representative. A customer service representative, or CSR, will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are genuinely excited to help customers. They’re patient, empathetic, and...

  • Customer Service Representative

    4 weeks ago

    Toronto, Canada Same Day Movers LLC Full time

    We are looking for a customer-oriented service representative. A customer service representative, or CSR, will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are genuinely excited to help customers. They’re patient, empathetic, and...

  • Customer Service Representative

    3 weeks ago

    Toronto, Canada People Corporation Full time

    At ACL, we believe our employees make the difference. That's why we provide a professional and motivating team environment where contributions are valued. This belief, supported by an entrepreneurial culture, has helped build a company with a strong history and an exciting future. We are currently hiring for a Customer Service Representative in our Toronto...