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Multilingual Sales Representative

2 months ago

Toronto, Ontario, Canada Zedd Customer Solutions Full time

Position Summary:

We are seeking a highly skilled Multilingual Sales Representative to join our team at Zedd Customer Solutions in the Scarborough area. As a key member of our sales team, you will be responsible for making and receiving telephone calls on behalf of our clients, promoting products and services while meeting established quality assurance standards.

Essential Functions:

  • Customer Interaction: Place and receive telephone calls to new and existing customers, providing exceptional sales and customer service while maintaining an established acceptance rating on quality monitoring tests.
  • Product Knowledge: Stay informed about features and benefits of products and services, accurately answering product questions and resolving customer concerns immediately and effectively.
  • Data Management: Accurately input, retrieve, and access information regarding customers from a computer system.
  • Teamwork: Work harmoniously and effectively with others, attending and actively participating in training programs, re-training, and up-training.

Requirements:

  • Education: High School diploma or equivalent is required.
  • Language Skills: Bilingual English/French, with strong interpersonal and verbal communication skills.
  • Experience: Minimum 6 months experience in a customer service environment, with previous sales experience in a retail or call centre environment.
  • Adaptability: Quick to adapt to job changes, demonstrating accuracy, thoroughness, and orderliness in performing work assignments.

Estimated Salary: $45,000 - $60,000 per annum, based on experience and qualifications.

Zedd Customer Solutions: We offer a dynamic and supportive work environment, opportunities for growth and development, and a competitive salary and benefits package. If you are a motivated and results-driven individual looking for a challenging role, please apply.