Customer Service Representative
1 month ago
At _Revitalize_, we believe that exceptional customer service is at the heart of every successful business. As a Customer Service Representative, you will play a pivotal role in ensuring our customers receive the highest level of service and support. Your dedication and expertise will not only enhance our reputation but also contribute directly to our continued growth and success in the industry. If you thrive in a dynamic environment, enjoy solving problems, and have a passion for helping others, then please keep reading
**The Responsibilities of the Customer Service Representative**:
- Be the face and the voice of the company, providing detailed information about products, services, pricing, and terms to prospects
- Ensure that prospects have all the necessary information to make informed decisions
- Provide product/service demonstrations when applicable
- Showcase the value and benefits of the product or service
- Record all interactions and progress with prospects in the CRM system
- Maintain accurate and up-to-date records of prospect information and activity
- Conduct timely follow-ups to keep prospects engaged and move them through the sales funnel
**Requirements**:
- High School Diploma or Equivalent
- Preferred prior experience in customer service, sales, communications, or a related field
- Positive and professional attitude with a commitment to exceeding customer expectations
- Excellent communication and interpersonal skills
- Full-time availability
- Willingness to travel to our office for work every day
**Job Types**: Full-time, Permanent
Pay: $36,400.00-$41,080.00 per year
Additional pay:
- Bonus pay
**Benefits**:
- Company events
- Discounted or free food
- On-site parking
- Store discount
Flexible language requirement:
- French not required
Schedule:
- 8 hour shift
- Monday to Friday
**Experience**:
- Customer service: 1 year (preferred)
Work Location: In person
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