Facilities Operations Manager
1 week ago
DHL Group is a leading logistics provider with a global presence, employing over 580,000 people in more than 220 countries and territories. Our organization is built on a clear purpose: Connecting People. Improving Lives. We offer opportunities for personal and professional growth, and we recognize the value of diverse perspectives in our business. Together, we strive to become one of the world's largest logistics and supply chain leaders.
Corporate Real Estate (CRE) at DHL Group is responsible for managing a portfolio of over 12,000 properties worldwide, covering an area of more than 30 million square meters. This portfolio is managed by a team of around 1,700 real estate experts globally. As our business continues to grow, we are seeking a skilled professional to join our Americas region.
Corporate Real Estate AMERICAS - that's us. We work collaboratively with our global colleagues to provide excellent services throughout the property lifecycle: Commercial, Construction, and Facility Management. Our goal is to ensure DHL Group's sustainable growth and development.
Are you ready to be part of a dynamic team in the exciting world of CRE? Join us and bring your expertise to the table. As part of DHL Group, you will be working with a global network of CRE colleagues and benefit from a wide range of development opportunities.
Job PurposeManage FM services at a tactical and operational level, including Engineering & Operations, Workplace Services, Asset Management, and Occupancy Optimization, in line with business strategy and objectives, corporate guidelines, and policies. Direct team and service providers in executing the FM tactical and operational goals. This individual will be responsible for supervising vendors that will focus on responding to urgent requests and ensuring our facilities are fully operational with a 100 percent 'uptime' efficiency rating. This position will be associated with a high-paced work environment along with a detailed preventative maintenance program. This role will develop and deliver all objectives and policies as they relate to the facilities maintenance environment.
Your Responsibilities- Plan, organize, schedule, and direct the design, maintenance, construction, renovation, and repair of all associated facilities.
- Monitor and inspect all equipment to ensure that facility systems are fully operational and that preventative maintenance schedules are being followed.
- Evaluate completed work and check for conformance to specifications.
- Improve efficiency of all facilities operations-related systems.
- Initiate an internal audit program as it relates to the preventive maintenance program and document as required.
- Responsible for hiring, coaching, training, and developmental growth of a supporting team. Assign work, set completion dates, review work, and manage performance in accordance with organizational policies, procedures, and performance management processes.
- Other duties as assigned.
- 3-5 years of relevant FM/PM experience.
- B.A. preferred or equivalent technical certifications and experience.
- Extensive safety and environmental knowledge in an industrial/automated environment.
- Prior experience with inventory control and purchasing is a plus.
- Experience with operating and managing a Building Management System (BMS).
- Experience with and understands Most Effective Technology (MET).
- General understanding of Root Cause Failure Analysis (RCFA).
- A working proficiency with MS Office products (Excel, Word, Outlook).
- Prior hands-on experience working with:
- Fabrication tooling and instrumentation.
- Airport Ramp Operational Movement.
- High Voltage (up to 600V).
- Preventative Maintenance Programs.
- Snow removal processes (to include at airports).
- Waste and recycling programs and protocols.
- Painting applications (walls, floors, stripping, etc.).
- Data entry/typing skills/file-document management.
- Strong communication (oral and written) skills in both English and French.
- A great opportunity to work for a leading logistics company.
- An international and virtual work environment.
- Flexibility and opportunities for growth and development.
- Tempting compensation and benefits.
DHL is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.
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