Business Operations Manager, Architecture

5 days ago


Vaughan, Ontario, Canada Ware Malcomb Full time
Business Operations Manager Job Description

The Business Operations Manager plays a critical role in supporting the office leader in driving business growth, managing staff, and ensuring the successful delivery of projects. This position requires a strong understanding of business operations, financial management, and project delivery.

Key Responsibilities:
  • Partner with the office leader to develop and implement business strategies, including financial planning, project management, and staff development.
  • Collaborate with the regional leader and regional business manager to create and manage the weekly forecast update and action plan.
  • Review and approve proposals and pursuits, ensuring that project fees are competitive and scopes are achievable.
  • Work with the regional business operations manager to reassign staff and adjust staffing levels to meet business needs.
  • Ensure that work plans are developed and monitored to maintain a minimum of 15% profit margin.
  • Conduct weekly meetings with project managers to review project progress, forecasts, and QA/QC processes.
  • Develop and monitor a strategic business plan to drive business growth and improve operational efficiency.
  • Build strong relationships with corporate enterprise team leaders to discuss project performance and deliver best-in-class service results.
  • Implement an effective QA/QC process to ensure high levels of client satisfaction and repeat business.
  • Provide technical support and training to staff, and foster a positive team atmosphere.
Qualifications:
  • Equivalent of a bachelor's degree in architecture, interior design, or civil engineering.
  • 8 years of practice experience and 2 years of project management experience leading successful project teams.
  • Excellent communication and leadership skills.


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