Customer Service Team Leader
1 month ago
As a Customer Service Supervisor at Applewood Motors Richmond Inc., you will play a crucial role in overseeing our customer service operations. Your leadership will ensure that our team delivers exceptional service while maintaining high standards of performance.
Qualifications- Education: Secondary (high) school graduation certificate
- Experience: 1 to 2 years in a supervisory role
- Recruit, train, and develop staff to enhance service delivery
- Create and manage work schedules to optimize team performance
- Oversee sales activities and ensure effective merchandising
- Compile and analyze reports on sales performance and staffing
- Maintain and organize inventory effectively
- Coordinate and supervise the activities of team members
- Conduct performance evaluations to foster employee growth
- Manage office and volunteer staff to ensure operational efficiency
- Comprehensive dental plan
- Disability coverage
- Health care plan
- Group insurance options
- Life insurance coverage
- Registered Retirement Savings Plan (RRSP)
- Deferred Profit Sharing Plan (DPSP)
- Complimentary parking
- Employer-sponsored training and development
- Opportunities for team-building activities
- Wellness programs to support employee health
Applewood Motors Richmond Inc. is committed to fostering an inclusive workplace. We provide:
- Awareness training for employees to support individuals with disabilities
- Diversity and cross-cultural training for newcomers and refugees
- Mentorship programs for visible minorities
This is a permanent position requiring 30 to 40 hours of work per week, conducted in English.
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