Customer Support Team Leader

1 month ago


Richmond, British Columbia, Canada Numark Projects Ltd Full time
Position Overview

The role of the Customer Service Supervisor at Numark Projects Ltd involves overseeing the customer service team to ensure high-quality service delivery and operational efficiency.

Key Responsibilities
  • Supervision: Lead and manage the customer service team, ensuring that all activities are coordinated effectively.
  • Training: Facilitate training sessions or arrange for necessary training to enhance team skills.
  • Personnel Management: Provide recommendations for personnel actions based on performance and operational needs.
  • Activity Coordination: Schedule and coordinate daily activities to optimize team performance.
Qualifications
  • Education: Completion of secondary (high) school graduation certificate is required.
  • Experience: A minimum of 2 years and less than 3 years of relevant experience in a supervisory role.
  • Employment Type: Permanent position.
  • Language: Proficiency in English is essential.
  • Work Hours: Full-time position requiring 40 hours of work per week.


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