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Customer Support Team Leader

3 months ago


Richmond, British Columbia, Canada Numark Projects Ltd Full time
Position Overview

The Customer Service Supervisor at Numark Projects Ltd plays a crucial role in overseeing the customer support team and ensuring high-quality service delivery.

Key Responsibilities
  • Supervision: Oversee team members and manage various projects to ensure efficient operations.
  • Coordination: Organize and schedule activities to optimize workflow and service delivery.
  • Training: Facilitate training sessions or arrange for professional development opportunities for team members.
  • Personnel Management: Provide recommendations regarding personnel actions to enhance team performance.
Qualifications
  • Education: Completion of secondary (high) school graduation certificate is required.
  • Experience: A minimum of 2 years and less than 3 years of relevant experience in a supervisory role.
Work Environment
  • Employment Type: Permanent position.
  • Language of Work: English.
  • Working Hours: 40 hours per week.