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Customer Support Team Leader
3 months ago
The Customer Service Supervisor at Numark Projects Ltd plays a crucial role in overseeing the customer support team and ensuring high-quality service delivery.
Key Responsibilities- Supervision: Oversee team members and manage various projects to ensure efficient operations.
- Coordination: Organize and schedule activities to optimize workflow and service delivery.
- Training: Facilitate training sessions or arrange for professional development opportunities for team members.
- Personnel Management: Provide recommendations regarding personnel actions to enhance team performance.
- Education: Completion of secondary (high) school graduation certificate is required.
- Experience: A minimum of 2 years and less than 3 years of relevant experience in a supervisory role.
- Employment Type: Permanent position.
- Language of Work: English.
- Working Hours: 40 hours per week.