Customer Service Team Leader

1 month ago


Richmond, British Columbia, Canada Universal Coach Line Ltd. Full time
Qualifications: Post-secondary education in a relevant field
Experience: Minimum of 1 to 2 years in a supervisory role
Key Responsibilities
  • Develop and implement work schedules and operational procedures
  • Review and validate the precision of completed tasks
  • Facilitate employee performance evaluations
  • Oversee, delegate, and assess team assignments
  • Ensure the functionality of computer systems, equipment, and machinery, coordinating necessary repairs to maintain seamless operations and customer service
  • Employment Type: Permanent
  • Language of Work: English
  • Work Hours: 35 to 40 hours weekly


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