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Customer Support Team Leader

3 months ago


Richmond, British Columbia, Canada Numark Projects Ltd Full time
Position Overview

The Customer Service Supervisor plays a crucial role in overseeing the daily operations of the customer support team at Numark Projects Ltd. This position is essential for ensuring that our clients receive the highest level of service and support.

Educational Requirements
  • Completion of Secondary (high) school graduation certificate is required.
Key Responsibilities
  • Supervise and manage team members and their projects to ensure efficiency and effectiveness.
  • Coordinate and schedule various activities to optimize workflow.
  • Provide training or arrange for training sessions to enhance team skills.
  • Make recommendations regarding personnel actions based on performance and needs.
Experience Requirements
  • Minimum of 2 years and less than 3 years of relevant experience is required.
  • Employment Type: Permanent.
  • Working Language: English.
  • Work Hours: 40 hours per week.