Customer Care Team Leader
1 month ago
As a Customer Care Team Leader at Applewood Motors Richmond Inc., you will play a crucial role in overseeing the customer service department. Your leadership will ensure that our team delivers exceptional service and resolves customer inquiries effectively.
Key Responsibilities- Team Management: Assign tasks to sales personnel and supervise their activities to ensure optimal performance.
- Recruitment and Training: Hire new staff and facilitate their training to enhance their skills and knowledge.
- Financial Oversight: Authorize payments and manage financial transactions with precision.
- Scheduling: Create and maintain work schedules to ensure adequate coverage and efficiency.
- Reporting: Prepare detailed reports on sales performance, merchandising strategies, and personnel matters.
- Issue Resolution: Address and resolve customer complaints, requests, and supply shortages promptly.
- Performance Evaluation: Conduct regular performance reviews to assess team members' contributions and areas for improvement.
Education: A secondary (high) school graduation certificate is required.
Experience: A minimum of 1 year to less than 2 years in a supervisory role within customer service.
BenefitsHealth Benefits- Comprehensive dental plan
- Disability benefits
- Health care plan
- Group insurance benefits
- Life insurance coverage
- Registered Retirement Savings Plan (RRSP)
- Deferred Profit Sharing Plan (DPSP)
- Complimentary parking
- Employer-sponsored learning and training opportunities
- Team-building activities
- Wellness program
We are committed to creating a welcoming environment for all employees. Our initiatives include:
- Awareness training for employees to support persons with disabilities.
- Diversity and cross-cultural training for newcomers and refugees.
- Mentorship programs for visible minorities.
Employment Type: Permanent
Language of Work: English
Working Hours: 30 to 40 hours per week
-
Customer Care Team Leader
1 month ago
Richmond, British Columbia, Canada Applewood Motors Richmond Inc. Full timePosition OverviewAs a Customer Care Team Leader at Applewood Motors Richmond Inc., you will play a pivotal role in overseeing our customer service operations. Your leadership will ensure that our team delivers exceptional service and resolves customer inquiries effectively.QualificationsEducation: Secondary (high) school graduation certificateExperience: 1...
-
Customer Care Team Leader
1 month ago
Richmond, British Columbia, Canada Applewood Motors Richmond Inc. Full timePosition OverviewWe are seeking a dedicated Customer Service Supervisor to oversee our customer service operations at Applewood Motors Richmond Inc. This role is essential in ensuring that our team delivers exceptional service and maintains high standards of customer satisfaction.QualificationsEducation: Completion of secondary (high) school graduation...
-
Customer Support Team Leader
1 month ago
Richmond, British Columbia, Canada Applewood Motors Richmond Inc. Full timePosition OverviewAs a Customer Support Team Leader at Applewood Motors Richmond Inc., you will play a crucial role in overseeing our customer service operations. Your leadership will ensure that our team delivers exceptional service to our clients while maintaining high standards of efficiency and professionalism.Key ResponsibilitiesStaff Management: Assign...
-
Customer Support Team Leader
1 month ago
Richmond, British Columbia, Canada MindRight Counselling & Consulting Inc. Full timePosition OverviewAs a Customer Support Team Leader, you will play a pivotal role in overseeing the daily operations of our customer service department at MindRight Counselling & Consulting Inc. Your leadership will ensure that our team delivers exceptional service and resolves client inquiries effectively.QualificationsEducation: Secondary (high) school...
-
Customer Support Team Leader
1 month ago
Richmond, British Columbia, Canada MindRight Counselling & Consulting Inc. Full timePosition OverviewAs a Customer Support Team Leader, you will play a crucial role in overseeing our customer service operations at MindRight Counselling & Consulting Inc. Your leadership will ensure that our team delivers exceptional service and resolves client inquiries effectively.Key ResponsibilitiesStaff Management: Recruit, train, and develop team...
-
Customer Support Team Leader
1 month ago
Richmond, British Columbia, Canada Progressive Concrete Ltd Full timePosition OverviewAs a Customer Support Team Leader at Progressive Concrete Ltd, you will play a crucial role in overseeing our customer service operations. Your leadership will ensure that our team delivers exceptional service and maintains high standards in all interactions.Key ResponsibilitiesReporting: Prepare detailed reports on service performance and...
-
Customer Support Team Leader
1 month ago
Richmond, British Columbia, Canada Progressive Concrete Ltd Full timePosition OverviewAs a Customer Support Team Leader at Progressive Concrete Ltd, you will play a crucial role in overseeing the daily operations of our customer service department. Your leadership will ensure that our team delivers exceptional service to our clients while maintaining high standards of efficiency and effectiveness.Key...
-
Customer Support Team Leader
1 month ago
Richmond, British Columbia, Canada Applewood Motors Richmond Inc. Full timePosition OverviewAs a Customer Support Team Leader at Applewood Motors Richmond Inc., you will play a pivotal role in ensuring exceptional service delivery and operational efficiency. Your leadership will guide a dedicated team in addressing customer needs and enhancing their experience.Key ResponsibilitiesStaff Management: Oversee the assignment of tasks to...
-
Customer Service Team Leader
1 month ago
Richmond, British Columbia, Canada Applewood Motors Richmond Inc. Full timePosition OverviewWe are seeking a dedicated Customer Service Supervisor to oversee our customer service operations at Applewood Motors Richmond Inc. This role is essential in ensuring our team delivers exceptional service and maintains high standards of customer satisfaction.QualificationsEducation: Completion of secondary (high) school graduation...
-
Customer Service Team Leader
1 month ago
Richmond, British Columbia, Canada Applewood Motors Richmond Inc. Full timePosition OverviewAs a Customer Service Supervisor at Applewood Motors Richmond Inc., you will play a crucial role in overseeing the daily operations of our customer service team. Your leadership will ensure that our clients receive exceptional service and support.QualificationsEducation: Completion of secondary (high) school graduation certificateExperience:...
-
Customer Service Team Leader
1 month ago
Richmond, British Columbia, Canada Applewood Motors Richmond Inc. Full timePosition OverviewAs a Customer Service Supervisor at Applewood Motors Richmond Inc., you will play a pivotal role in overseeing our customer service operations. Your leadership will ensure that our team delivers exceptional service and maintains high standards of performance.Key ResponsibilitiesStaff Management: Recruit, train, and develop team members to...
-
Customer Service Team Leader
1 month ago
Richmond, British Columbia, Canada Applewood Motors Richmond Inc. Full timePosition OverviewAs a Customer Service Supervisor at Applewood Motors Richmond Inc., you will play a crucial role in overseeing our customer service operations. Your leadership will ensure that our team delivers exceptional service while maintaining high standards of performance.Education RequirementsCompletion of Secondary (high) school graduation...
-
Customer Accounts Team Leader
1 month ago
Richmond, British Columbia, Canada Searay Foods, Inc. Full timePosition OverviewThe Customer Accounts Supervisor plays a pivotal role in overseeing the daily operations of the accounts team at Searay Foods, Inc. This position requires a blend of leadership and operational skills to ensure that the team meets its objectives efficiently.Key ResponsibilitiesSupervise and coordinate the activities of the accounts team,...
-
Customer Service Team Leader
1 month ago
Richmond, British Columbia, Canada Applewood Motors Richmond Inc. Full timePosition OverviewAs a Customer Service Supervisor at Applewood Motors Richmond Inc., you will play a crucial role in overseeing our customer service operations. Your leadership will ensure that our team delivers exceptional service while maintaining high standards of performance.QualificationsEducation: Secondary (high) school graduation...
-
Customer Service Team Leader
1 month ago
Richmond, British Columbia, Canada Applewood Motors Richmond Inc. Full timePosition OverviewAs a Customer Service Supervisor at Applewood Motors Richmond Inc., you will play a crucial role in overseeing our customer service operations, ensuring that our clients receive exceptional support and assistance.Educational RequirementsCompletion of secondary (high) school graduation certificate is mandatory.Key ResponsibilitiesRecruit,...
-
Customer Service Team Leader
1 month ago
Richmond, British Columbia, Canada Applewood Motors Richmond Inc. Full timePosition OverviewAs a Customer Service Supervisor at Applewood Motors Richmond Inc., you will play a pivotal role in ensuring exceptional service delivery and operational efficiency.QualificationsEducation: Completion of secondary (high) school graduation certificateExperience: 1 to 2 years in a supervisory roleKey ResponsibilitiesRecruit, train, and develop...
-
Customer Support Team Leader
1 month ago
Richmond, British Columbia, Canada Numark Projects Ltd Full timePosition OverviewThe role of the Customer Service Supervisor at Numark Projects Ltd involves overseeing the customer service team to ensure high-quality service delivery and operational efficiency.Key ResponsibilitiesSupervision: Lead and manage the customer service team, ensuring that all activities are coordinated effectively.Training: Facilitate training...
-
Sales Team Leader
1 month ago
Richmond, British Columbia, Canada RICHMOND AUTO GLASS LTD. Full timeJob Title: Sales Team LeaderCompany: RICHMOND AUTO GLASS LTD.Education: High school diploma or equivalent required Experience: 1-2 years in a supervisory role preferredJob OverviewAs a Sales Team Leader, you will play a pivotal role in guiding our sales team to achieve their targets while ensuring exceptional customer service.Key ResponsibilitiesWork...
-
Customer Service Team Leader
1 month ago
Richmond, British Columbia, Canada MindRight Counselling & Consulting Inc. Full timePosition OverviewAs a Customer Service Supervisor at MindRight Counselling & Consulting Inc., you will play a pivotal role in ensuring exceptional service delivery and operational efficiency.Key ResponsibilitiesStaff Management: Recruit, train, and oversee team members to foster a high-performing environment.Financial Authorization: Approve payments and...
-
Customer Support Team Leader
1 month ago
Richmond, British Columbia, Canada Numark Projects Ltd Full timePosition OverviewThe Customer Service Supervisor plays a crucial role in overseeing the daily operations of the customer support team at Numark Projects Ltd. This position is essential for ensuring that our clients receive the highest level of service and support.Educational RequirementsCompletion of Secondary (high) school graduation certificate is...