Healthcare Administrative Assistant
4 weeks ago
Position Overview and Qualifications
This position is intended to fill a permanent role requiring 75 hours of work every two weeks. This recruitment will create a 12-month eligibility list for similar opportunities.
This role is situated in a vibrant and diverse region.
About Us
Reporting to the Administrative Supervisor, this role is responsible for providing programmatic and administrative support to ensure the effective operation of the Mental Wellness Substance Use Branch, particularly at the Referred Care Clinic, which includes the Opioid Agonist Therapy clinic. The primary duties involve assisting healthcare professionals and clients/patients while upholding the legal and ethical standards of client/patient confidentiality.
Candidate Profile
The ideal candidate will possess excellent interpersonal abilities and effective communication skills with both the public and various stakeholders. This individual must be capable of thriving in a high-pressure environment, which may involve managing challenging and aggressive clients.
It is crucial for this role to recognize that clients seek our services during particularly difficult periods in their lives. While clinical support is not a responsibility of the medical office assistant, providing a compassionate ear and assisting clients in accessing necessary services during emotionally charged moments is essential. Being the first point of contact for clients, whether in person or over the phone, requires an approachable, friendly, and trauma-informed demeanor.
Benefits Overview
Alongside a competitive salary, we offer a range of additional financial and non-financial benefits.
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