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Healthcare Administrative Assistant

2 months ago


Whitehorse, Yukon, Canada Yukon Full time

Position Overview and Requirements

This role is intended to fulfill a permanent position with a commitment of 75 hours every two weeks. The selection process will create a 12-month eligibility list for similar roles.

This position is situated in the vibrant and diverse region of Yukon.

About Us

Reporting to the Administrative Supervisor, this role is responsible for providing programmatic and administrative support to ensure the effective operation of the Mental Wellness Substance Use Branch at the Referred Care Clinic, which includes the Opioid Agonist Therapy clinic. The primary duties involve assisting healthcare professionals and clients/patients while upholding the legal and ethical standards of client/patient confidentiality.

Candidate Profile

The ideal candidate will possess excellent interpersonal skills and demonstrate the ability to communicate effectively with both the public and various stakeholders. Additionally, the individual must be capable of functioning in a high-pressure environment that may involve interactions with challenging and potentially aggressive clients.

It is crucial for this role to recognize that clients seek our services during particularly difficult times in their lives. While providing clinical support is not a requirement of the medical office assistant, you may be called upon to offer a compassionate ear, assist clients in accessing necessary services during emotional distress, and maintain comfort in a clinical setting. As the initial point of contact for clients, whether in person or via phone, it is essential to be approachable, friendly, and trauma-informed.

Benefits

In addition to a competitive salary, we provide a range of financial and non-financial benefits to our employees.