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Healthcare Administrative Assistant

2 months ago


Whitehorse, Yukon, Canada Yukon Full time

Position Overview

This position is intended to fill a permanent role requiring 75 hours of work bi-weekly. The recruitment process will create a 12-month eligibility list for similar roles.

This role is situated in a vibrant and diverse community.

About Us

Reporting to the Administrative Supervisor, this role offers programmatic and administrative support to facilitate the effective operation of the Mental Wellness Substance Use Branch, particularly at the Referred Care Clinic, which includes the Opioid Agonist Therapy clinic. The primary focus is to assist healthcare professionals and clients/patients while upholding the legal and ethical standards of client/patient confidentiality.

Candidate Profile

The ideal candidate will possess excellent interpersonal abilities and demonstrate effective communication with the public and various stakeholders. Additionally, the candidate must be capable of functioning in a high-pressure environment that may involve interactions with challenging and aggressive clients.

It is crucial for this role to recognize that clients seek our services during particularly difficult times. While the medical office assistant does not provide clinical support, they may need to offer a compassionate ear and assist clients in accessing necessary services during emotionally charged situations. Being the first point of contact for clients, it is essential to be approachable, friendly, and trauma-informed.

Benefits

Alongside a competitive salary, we provide a range of financial and non-financial benefits.