Healthcare Administrative Assistant

7 days ago

Vaughan, Ontario, Canada Mackenzie Health Full time

Job Summary

Mackenzie Health is seeking a skilled and detail-oriented Healthcare Administrative Assistant to join our team. As a key member of our healthcare team, you will provide exceptional support to our patients, staff, and families.

Key Responsibilities

  • Provide clerical and administrative support to maintain a progressive, efficient, and organized healthcare environment.
  • Operate, maintain, and order office and hospital equipment and supplies in a fast-paced setting.
  • Input data information for admissions, transfers, and discharges, including entering consults, print labels, and completes work lists on EPIC.
  • Respond to telephone inquiries and call bells, and communicate with staff, patients, and families, including making post-discharge calls.

Requirements

  • Grade 12 or equivalent.
  • Working knowledge of Medical Terminology.
  • Prior experience in an administrative/clerical role required, preferably within a healthcare environment.
  • Keyboarding skills (40 wpm).
  • Experience with computer applications, including Microsoft Office.
  • Excellent verbal and written communication skills.
  • Excellent organizational skills.
  • Ability to effectively de-escalate situations.
  • Customer Service skills.
  • Proven attendance record.
  • Understanding and compliance with patient and staff safety policies and procedures.
  • Ability to perform the essential duties of the job.
  • Empathy in interactions with others and demonstrates behaviors consistent with Mackenzie Health's Commitment to Caring.
  • Models behavior that is aligned with the values of Mackenzie Health – Excellence, Leadership, and Empathy.

Preferred Qualifications

  • Previous experience within the Unit Secretary classification.
  • EPIC, EPF, ESP experience.

Mackenzie Health is an inclusive and equal opportunity employer committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code.

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