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Healthcare Support Specialist

3 months ago

Vaughan, Ontario, Canada LMC Healthcare Full time

LMC Healthcare is recognized as Canada's leading provider of specialized care in diabetes and endocrinology. Our mission is to enhance diabetes management by ensuring it is more accessible, comprehensive, and centered around the patient. With 11 multidisciplinary centers of excellence across two provinces, we are committed to delivering top-tier care through our team of over 60 esteemed endocrinologists, supported by a dedicated group of highly skilled professionals.

We are currently seeking a Medical Assistant to join our team on a temporary part-time basis, providing essential support within our clinic.

Key Responsibilities:

  • Facilitating the patient flow in examination and treatment areas to optimize the use of facilities and the Physician's schedule.
  • Ensuring accurate documentation, including patient information and forms, and coordinating with medical laboratories and Physician offices as needed.
  • Preparing patients for physician assessments by measuring vital signs such as pulse rate, temperature, blood pressure, height, weight, and BMI, and accurately recording this information.
  • Gathering comprehensive medical and social histories from patients.
  • Reviewing medication lists for accuracy and completeness.
  • Promoting coordinated and comprehensive care among the entire LMC care team, which includes endocrinologists, diabetes educators, pharmacists, chiropodists, optometrists, researchers, and health coaches.
  • Setting up examination rooms with the necessary medical supplies.
  • Downloading data from various glucose meters, continuous glucose monitors, and insulin pumps.
  • Utilizing electronic software for downloading investigations.

Qualifications:

  • Experience in a medical office setting and/or a diploma as a Medical Office Assistant.
  • Previous experience as a Personal Support Worker or in a Medical Laboratory is advantageous.
  • Experience as a Medical Assistant or Practical Nurse is a plus.
  • Proficient understanding of Electronic Medical Records systems; knowledge of Accuro is beneficial.
  • Strong grasp of medical terminology.
  • Prior experience as a medical assistant and/or proficiency in measuring vital signs, including manual blood pressure and pulse, is preferred.
  • Excellent interpersonal and customer service skills aimed at assisting patients in accessing health services.