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Vaughan, Ontario, Canada Mackenzie Health Full time{"Job Title": "Unit Secretary", "Job Description": "Job SummaryMackenzie Health is seeking a skilled Unit Secretary to provide administrative support to our healthcare team. As a key member of our team, you will be responsible for maintaining a progressive, efficient, and organized healthcare environment that enhances the patient and staff experience.Key...
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Healthcare Unit Administrative Coordinator
2 months ago
Job Overview
Unit Secretary - Peri-Operative Float (Prep and Procedures, OR, Recovery Room)
In partnership with nursing staff, other healthcare professionals, and community service organizations, the Unit Secretary provides essential clerical and administrative assistance to ensure a well-organized, efficient healthcare setting that enhances both patient and staff experiences. This role involves the operation, maintenance, and procurement of various office and hospital equipment and supplies within a fast-paced, dynamic environment.
The Unit Secretary utilizes EPIC to facilitate effective communication within the department, which includes managing case bookings, printing demographic labels, and performing other EPIC-related tasks as necessary. Responsibilities also encompass preparing charts for surgical procedures, overseeing patient flow, and conducting post-discharge follow-up calls as needed. The Unit Secretary will address telephone inquiries and respond to call bells, maintaining communication with staff, patients, and their families, including making follow-up calls after discharge.
Required Qualifications
- Completion of Grade 12 or equivalent.
- Familiarity with Medical Terminology.
Preferred Skills and Attributes
- Previous experience in an administrative or clerical position, ideally within a healthcare setting.
- Proficient keyboarding skills (minimum 40 wpm).
- Competence in computer applications, including Microsoft Office Suite.
- Exceptional verbal and written communication abilities.
- Strong organizational skills.
- Ability to effectively de-escalate challenging situations.
- Demonstrated customer service skills.
- Reliable attendance record.
- Understanding and adherence to patient and staff safety protocols that promote a secure and inclusive environment.
- Capability to fulfill the essential functions of the role.
- Empathetic interaction with others, reflecting Mackenzie Health's Commitment to Caring.
- Behavior that aligns with Mackenzie Health's core values: Excellence, Leadership, and Empathy.
- Dedication to delivering an outstanding experience for both staff and clients in a dynamic healthcare environment.
Additional Information
This position is represented by OPSEU and may require work at any Mackenzie Health location. Mackenzie Health is an equal opportunity employer, committed to providing accommodations for applicants upon request throughout the recruitment process, in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code.
