Customer Service Specialist

3 weeks ago


Toronto, Ontario, Canada CT Bank Full time

About CT Bank

CT Bank is a leading financial institution dedicated to providing exceptional customer service and innovative banking solutions. We are committed to empowering our customers and building lasting relationships based on trust and integrity.

Your Role: Customer Service Specialist - French/English

We are seeking highly motivated and bilingual individuals to join our dynamic team as Customer Service Specialists. In this role, you will be responsible for providing exceptional support to our valued customers through various channels, ensuring their needs are met with professionalism and efficiency.

What You'll Do:
  • Respond promptly and courteously to a wide range of customer inquiries via phone, email, or chat.
  • Provide accurate information about our products and services, resolving customer issues effectively and efficiently.
  • Build rapport with customers, understanding their needs and providing personalized solutions.
  • Process transactions accurately and securely, adhering to all relevant policies and procedures.
  • Contribute to a positive and collaborative team environment.
What We Offer:

At CT Bank, we value our employees and offer a competitive compensation package, comprehensive benefits, and opportunities for professional growth. We foster a culture of diversity, inclusion, and continuous learning.



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