Bilingual Client Support Representative

3 weeks ago


Old Toronto, Ontario, Canada Credit Counselling Society Full time
Position Overview:
The Bilingual Client Support Representative serves as the initial contact for individuals seeking assistance with their financial situations. Proficiency in both English and French is essential for this role.

About the Organization:
The Credit Counselling Society is a recognized non-profit organization dedicated to helping Canadians improve their financial well-being. We have successfully supported over 700,000 individuals in managing their finances more effectively.

Key Responsibilities:
1. Respond to client inquiries with empathy and professionalism.
2. Provide guidance and resources to assist clients in navigating their financial challenges.
3. Maintain accurate records of client interactions and follow up as necessary.

Qualifications:
- Bilingual fluency in English and French.
- Strong communication and interpersonal skills.
- A commitment to helping others achieve financial stability.

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