Bilingual Client Support Specialist

4 weeks ago


Toronto, Ontario, Canada CB Canada Full time

Bilingual Customer Service Representative

(English / French)

Compensation: $62,000 to $70,000 annually

Sign-on Bonus: $2,500

Company Overview

CB Canada is dedicated to providing exceptional service and support to our customers. Our customer service team is the core of our operations, ensuring that client needs are met with efficiency and professionalism.

Work Schedule: Flexible shifts available.

Key Responsibilities

  • Manage and process customer inquiries and orders in a dynamic environment utilizing advanced technology.
  • Interact with clients through various communication channels including phone, email, and chat.
  • Address customer concerns and identify optimal solutions.
  • Assist clients in navigating our website and completing online orders.
  • Provide informed responses to inquiries regarding products, pricing, and availability.
  • Handle shipping questions and provide updates on order status.
  • Develop expertise in our product offerings to deliver tailored solutions and outstanding customer service.


Qualifications

  • High school diploma or equivalent with a minimum of 2 years of relevant experience; a Bachelor's degree is preferred.
  • Bilingual (English / French) proficiency required in both verbal and written communication.
  • A strong commitment to delivering an exceptional customer experience.
  • Ability to thrive in a fast-paced environment with support and guidance.

Benefits

  • Comprehensive health coverage including medical, dental, and vision after 30 days of employment.
  • Basic life insurance, disability coverage, and wellness programs.
  • RRSP with a 5% employer match, available after 30 days.
  • Generous paid time off and holiday benefits.
  • Performance-based bonus programs including annual reviews and profit sharing.

Employee Advantages

  • Modern, clean, and well-equipped facilities.
  • Access to a state-of-the-art fitness center.

About CB Canada

CB Canada is a leading provider in the shipping and packaging industry, known for our commitment to quality service and rapid delivery. With a robust workforce and multiple locations, we pride ourselves on our exceptional product range and customer satisfaction.

Our employees are our greatest asset, and we are dedicated to offering outstanding benefits and a supportive work environment.



  • Toronto, Ontario, Canada IFDS Full time

    Bilingual Client Support Specialist Position Overview The primary responsibility of the Bilingual Client Support Specialist is to ensure the effective delivery of services to our clients. This role is centered around fostering a positive client experience by accurately addressing inquiries and providing exceptional service. As the main point of contact,...


  • Toronto, Ontario, Canada IFDS Full time

    Bilingual Client Support Specialist - English/French Non-Permanent About Us International Financial Data Services (IFDS) is a premier provider of outsourcing and technology solutions tailored for the financial services sector. With a global presence, we cater to over 240 financial institutions, offering innovative solutions to asset managers, banks,...


  • Toronto, Ontario, Canada Bilingual Squad Full time

    Job DescriptionJob Title: Help Desk AdministratorJob Summary:We are seeking a highly skilled and experienced Help Desk Administrator to join our team at Bilingual Squad. The successful candidate will be responsible for providing technical support and assistance to our employees, ensuring that our IT infrastructure is running smoothly and efficiently.Key...


  • Toronto, Ontario, Canada Bilingual Squad Full time

    Job DescriptionJob Title: Help Desk AdministratorJob Summary:We are seeking a highly skilled and experienced Help Desk Administrator to join our team at Bilingual Squad. The successful candidate will be responsible for providing technical support and assistance to our employees, ensuring that our IT infrastructure is running smoothly and efficiently.Key...


  • Toronto, Ontario, Canada CB Canada Full time

    We are looking for a Bilingual Customer Service Representative (CSR) to enhance our customer support operations. This role involves assisting clients by delivering detailed product and service information while addressing technical challenges. Proficiency in Spanish is advantageous but not a requirement for application. Key Responsibilities:Address customer...


  • Toronto, Ontario, Canada CB Canada Full time

    We are looking for a Bilingual Customer Service Representative (CSR) to provide exceptional support to our clients. In this role, you will assist customers by delivering product and service information while addressing technical challenges. Proficiency in Spanish is advantageous but not a requirement for application. Key Responsibilities:Respond to customer...


  • Toronto, Ontario, Canada CB Canada Full time

    We are looking for a Bilingual Customer Service Representative (CSR) to enhance our customer support operations at CB Canada. In this role, you will assist clients by delivering product and service insights while addressing technical challenges. Proficiency in Spanish is advantageous but not a requirement for application. Key Responsibilities:Manage...


  • Toronto, Ontario, Canada CB Canada Full time

    Bilingual Customer Service Representative(English / French)Compensation: $62,000 to $70,000 annuallySign-on Bonus: $2,500 Location: Toronto BranchAt CB Canada, we believe that exceptional customer service is the foundation of our success. Our team is dedicated to providing outstanding support to our clients. Work Hours: Various shifts available. Key...


  • Toronto, Ontario, Canada CB Canada Full time

    Position Overview: The Bilingual Customer Support Specialist plays a crucial role in overseeing and managing various processes within the Contingent Workforce/SOW (Statement of Work) program and the associated worker lifecycle. This role is dedicated to delivering exceptional customer service to internal teams, clients, vendors, and users utilizing a range...


  • Toronto, Ontario, Canada CB Canada Full time

    Position Overview: The Bilingual Customer Support Specialist plays a crucial role in managing and facilitating various processes within the Contingent Workforce/SOW (Statement of Work) program and the associated worker lifecycle. This role provides essential customer service to internal teams, clients, vendors, and users for the supported Vendor Management...


  • Toronto, Ontario, Canada TouchBistro Full time

    About the RoleWe are seeking a highly skilled and bilingual Technical Support Specialist to join our team at TouchBistro. As a Technical Support Specialist, you will be responsible for providing exceptional technical support to our customers, ensuring their hardware and software needs are met.Key ResponsibilitiesProvide technical support to customers via...


  • Toronto, Ontario, Canada TouchBistro Full time

    About the RoleWe are seeking a highly skilled and bilingual Technical Support Specialist to join our team at TouchBistro. As a Technical Support Specialist, you will be responsible for providing exceptional technical support to our customers, ensuring their hardware and software needs are met.Key ResponsibilitiesProvide technical support to customers via...


  • Toronto, Ontario, Canada TouchBistro Full time

    About the RoleWe are seeking a highly skilled and bilingual Technical Support Specialist to join our team at TouchBistro. As a Technical Support Specialist, you will be responsible for providing exceptional technical support to our customers, ensuring their hardware and software needs are met.Key ResponsibilitiesProvide technical support to customers via...


  • Toronto, Ontario, Canada TouchBistro Full time

    About the RoleWe are seeking a highly skilled and bilingual Technical Support Specialist to join our team at TouchBistro. As a Technical Support Specialist, you will be responsible for providing exceptional technical support to our customers, ensuring their hardware and software needs are met.Key ResponsibilitiesProvide technical support to customers via...


  • Toronto, Ontario, Canada Future Fertility Inc Full time

    About Future Fertility IncAt Future Fertility, we are dedicated to transforming the landscape of personalized fertility care globally. Our innovative approach leverages AI-driven software solutions within the rapidly expanding field of Assisted Reproductive Technology (ART).Position OverviewWe are in search of a Bilingual Embryology Specialist who is...


  • Toronto, Ontario, Canada Marquest Asset Management Inc. Full time

    Marquest Asset Management Inc. is a distinguished investment firm dedicated to providing alternative specialty product solutions to affluent Canadian clients, family offices, and advisors within the IIROC and EMD sectors, with a focus on fostering enduring relationships and tailored client service.As a Bilingual Client Relations Coordinator and Office...


  • Toronto, Ontario, Canada Futurpreneur Canada Full time

    Position Overview:We are in search of a Bilingual Support Specialist dedicated to assisting Black entrepreneurs. This role is essential within our Mentorship Division, where you will be instrumental in the recruitment and pairing of volunteer mentors to aid entrepreneurs in their business journeys.Primary Duties:Facilitate the onboarding and integration of a...


  • Toronto, Ontario, Canada Chicago Title Canada Full time

    Chicago Title Insurance Company has a rich history of safeguarding real estate transactions for over 170 years, with a strong presence in Canada for the past 70 years. Our extensive experience includes serving as a title insurer for both residential and commercial properties, catering to legal professionals across the nation. We pride ourselves on our...


  • Old Toronto, Ontario, Canada Credit Counselling Society Full time

    Position Overview:The Bilingual Client Support Representative serves as the initial contact for individuals seeking assistance with their financial situations. Proficiency in both English and French is essential for this role.About the Organization:The Credit Counselling Society is a recognized non-profit organization dedicated to helping Canadians improve...


  • Toronto, Ontario, Ontario, Canada Motion Recruitment Full time

    Our client, a global software company that specializes in financial software, is actively looking for a Bilingual Accounting Support Specialist to join their team in Toronto! Their preference is for someone local to Toronto however may be open to remote candidates in Canada.***This is a 1 year initial contract with the opportunity to extend and/or...