Culinary Operations Supervisor

3 weeks ago


Markdale, Ontario, Canada E.A.M Enterprise Ltd. Full time
Position Overview

The Culinary Operations Supervisor plays a crucial role in overseeing the daily activities within a food service establishment. This position requires a blend of leadership, organization, and customer service skills to ensure the highest standards of food quality and service.

Education Requirements
  • Completion of secondary (high) school graduation certificate is mandatory.
Work Environment

The role is situated in various settings including:

  • Food service establishments
  • Coffee shops
Key Responsibilities
  • Develop and implement strategies to meet work schedules effectively.
  • Supervise and coordinate the activities of staff responsible for food preparation and portioning.
  • Provide training to staff on job responsibilities, sanitation, and safety protocols.
  • Estimate the necessary ingredients and supplies for meal preparation.
  • Ensure that food quality and service adhere to established standards.
  • Address and resolve customer complaints or concerns promptly.
  • Maintain accurate records of inventory, repairs, sales, and waste.
  • Prepare and submit relevant reports.
  • Establish and manage work schedules for the team.
Supervisory Responsibilities

The supervisor will oversee a team of:

  • 5-10 individuals including food service counter attendants and food preparers.
Work Conditions

This position is characterized by:

  • A fast-paced environment requiring the ability to work under pressure.
  • Meeting tight deadlines.
  • Standing for extended periods and physical demands including walking.
Personal Attributes

The ideal candidate will possess:

  • A strong client focus.
  • Efficient interpersonal skills.
  • Excellent verbal communication abilities.
  • Flexibility and adaptability.
  • A collaborative team spirit.
Experience

Candidates should have:

  • 1 to 2 years of relevant experience in a similar role.
Community Support Initiatives

This position supports social and labor market integration for newcomers and refugees, including:

  • Facilitating access to community resources and training.
  • Recruiting individuals displaced by conflict or natural disasters.
Youth and Indigenous Support

The role includes:

  • Providing tailored on-the-job training for youth.
  • Building relationships with Indigenous communities and organizations.
Employment Details
  • Type of Employment: Permanent
  • Language of Work: English
  • Working Hours: 30 to 40 hours per week


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