Front Desk Greeter/office Administrator

6 months ago


Aurora, Canada Crescent Oral Surgery Full time

**Crescent Oral Surgery**
- **JOB OPPORTUNITY: Front Desk Greeter - full time**_

Responsibilities include:

- **Front Desk Greeter Responsibilities**:_
- Greet and check in patients, ensuring patient stream and clinic flow
- Follow and update schedule and all appointment progress throughout the day
- Communicate continuously with clinic staff and doctors, with updates on appointment status
- Track all appointment status, including payments, cancellations, schedule changes
- Review schedule with Doctor and team for the current day
- Review chart documents complete and prepared for upcoming appointments
- Assist anyone walking in to the office, including patients, deliveries, ect.
- Accept packages and distribute
- Monitor and reply to text messages from patients
- Assist billing team on busy days to submit insurance claims and collect payments
- Complete billing spread sheets
- Complete necessary and appropriate documentation, including scheduling notes, completing billing spreadsheets, updating wait lists, Electronic Health records as needed
- Completing end of day appointment reports

Qualifications:

- Excellent **customer service skills**; A minimum of 2 years of experience in a customer service or reception role
- A minimum of 1 year of administrative support experience is preferred
- Ability to **work independently** with mínimal supervision in a **fast-paced environment**:

- Must have **excellent oral and written communication skills** and a **strong attention to detail**:

- Ability to **multi-task in a busy team environment**

We thank all applicants for their interest, however only qualified individuals will be contacted.

Work Remotely
- No

**Job Types**: Full-time, Permanent

Pay: $34,886.00-$59,629.00 per year

Schedule:

- Monday to Friday

**Education**:

- Secondary School (preferred)

**Experience**:

- administrative assistant: 2 years (preferred)
- receptionist: 2 years (preferred)

Work Location: In person



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