Front Desk Clerk

4 weeks ago


Aurora, Canada The Residences on Yonge Full time

**ABOUT THE RESIDENCES ON YONGE**

We believe in inclusiveness in a workplace that respects and celebrates all cultures working as a team to serve our residents. The Residences on Yonge will offer an unmatched service level for Independent Supportive Living, Assisted Living, and Memory Care for 100 Residents, large enough to be efficient and small enough to provide a caring difference.

**WHAT WE ARE LOOKING FOR**:A Full-time Front Desk Clerk that manages and promotes the well-being of the residents. They must contribute to the health of the resident’s needs through assessments and plans. Must have good communication skills with residents and their families and will follow a co-operative and helpful attitude with them.

Monday -Friday 8:00am - 4:00pm

**JOB DESCRIPTION**:
The Front Desk Clerk performs a variety of functions, clerical and receptionist duties associated with the daily operation of an effective retirement community.
- Answer the main telephone system, and receive routine inquiries by phone and in person, relaying calls and messages to the appropriate personnel
- Greet visitors with the grace and attention of The Residences on Yonge
- Receive incoming mail and co-ordinate distribution, and process outgoing mail
- Assist with the Office Manager and Executive Director
- Other duties as assigned
- Knowledge of Business office procedures
- Demonstrated good organizational skills
- Excellent communication skills
- Excellent command of the English language both oral and written

**WORKING CONDITIONS**:
Exposed to all resident care elements through regular resident contact. Stress from the constant need to handle interruptions during the workday. Regular stress from dealing with people in emotional distress.

Must obtain a Police Check and TB Testing prior to starting.

**Qualifications**
- Proficient in Microsoft Office and clerical tasks
- Excellent customer service skills with a strong focus on phone etiquette
- Experience in front desk operations and handling multi-line phone systems
- Strong organizational skills with attention to detail

**Benefits**:

- Company events
- Dental care
- Extended health care

Flexible language requirement:

- French not required

Schedule:

- Monday to Friday

Work Location: In person



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