Front Desk Agent
2 months ago
Duties:
- Greet and welcome guests upon arrival
- Check guests in and out
- Provide information about facilities, services, and local attractions
- Answer phone calls and respond to guest inquiries
- Handle guest complaints or concerns in a professional manner
- Process payments and maintain accurate records
- Assist with reservations and room assignments
- Maintain a clean and organized front desk area
**Requirements**:
- Excellent time management skills to prioritize tasks effectively
- Strong organizational abilities to handle multiple responsibilities
- Exceptional customer service skills to provide a positive guest experience
- Strong communication skills, both verbal and written
- Ability to work well in a team environment
- Weekend availability is required
**Job Types**: Full-time, Part-time
Pay: From $18.00 per hour
Expected hours: 15 - 25 per week
**Benefits**:
- On-site parking
Schedule:
- Evening shift
- Every Weekend
- Monday to Friday
- Morning shift
Work Location: In person
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