Front Desk Agent
6 months ago
Job Overview:
We are seeking a friendly and professional Front Desk Agent to join our team. As the first point of contact for our guests, you will play a crucial role in providing exceptional customer service and ensuring a positive experience for all visitors. If you have a passion for hospitality and enjoy working in a fast-paced environment, we would love to hear from you.
**Responsibilities**:
- Greet guests with a warm and welcoming demeanor
- Check-in and check-out guests efficiently and accurately
- Answer phone calls and respond to guest inquiries
- Provide information about hotel amenities, services, and local attractions
- Assist guests with reservations, room changes, and special requests
- Handle guest complaints or concerns in a professional manner
- Maintain a clean and organized front desk area
- Collaborate with other hotel departments to ensure guest satisfaction
Qualifications:
- Previous experience in guest services or customer service in a Airport Hotel is preferred
- Excellent phone etiquette and communication skills
- Bilingual proficiency is a plus
- Knowledge of hotel operations and front desk procedures is beneficial
- Familiarity with phone systems and computer software (e.g., reservation systems)
- Strong problem-solving abilities and attention to detail
- Ability to multitask and prioritize tasks effectively
- A friendly and outgoing personality with a genuine desire to assist guests
- Flexibility to work various shifts, including evenings, weekends, and holidays
Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned by their supervisor.
**Job Types**: Full-time, Part-time
**Salary**: From $23.00 per hour
Expected hours: 20 - 40 per week
**Benefits**:
- Dental care
- Extended health care
- On-site parking
Schedule:
- 8 hour shift
**Experience**:
- Hotel Front Desk: 1 year (required)
Work Location: In person
-
Front Desk Agent
5 months ago
Richmond, Canada Abercorn hotel Full time**Front Desk Agent** Abercorn Hotel - Richmond, BC **Job description** **RESPONSIBILITIES**: - The Front Desk Agent will be responsible for welcoming our guests and accurately verifying all information during the check in process and following up during check out. - Responsibilities include but are not limited to: posting balances to all guest rooms and...
-
Front Desk Agent
5 months ago
Richmond, Canada Holiday Inn Express and Suites Riverport|Richmond Full timeThe **Holiday Inn Express & Suites Riverport | Richmond** is seeking an experienced **Full-Time Front Desk Agent** to join our team. From the moment a guest steps into our hotel, they walk into a genuinely memorable experience and you'll create the warm atmosphere to make our guests feel right at home. As a Front Desk Agent, you'll handle payment...
-
Front Desk Agent
5 months ago
Richmond, Canada Holiday Inn Express and Suites Riverport|Richmond Full timeThe **Holiday Inn Express & Suites Riverport | Richmond** is seeking an experienced **Full-Time Front Desk Agent** to join our team. From the moment a guest steps into our hotel, they walk into a genuinely memorable experience and you'll create the warm atmosphere to make our guests feel right at home. As a Front Desk Agent, you'll handle payment...
-
Front Desk Agent
2 months ago
Richmond, Canada Executive Hotel Vancouver Airport Full timeThe Executive Hotel Vancouver Airport is seeking a Part-time Front Desk Agent who is dynamic and passionate about delivering exceptional guest service. He will be responsible for creating a memorable first and last impression, handling reservations, providing local area information, and performing various guest service duties. A proactive approach,...
-
Front Desk Agent
6 months ago
Richmond, Canada Splitsville Riverport Full timeSplitsville Entertainment is Canada’s premier family entertainment center! Our modern facilities combine state-of-the-art 10 pin bowling, high-quality casual dining, arcades, laser tag, and other entertainment options to make your visit a one-of-a-kind experience Are you quick on your feet? Do you have a passion for bowling, customer service and creating...
-
Front Desk Agent
5 months ago
Richmond, Canada Abercorn Hotel Vancouver Airport Full time**RESPONSIBILITIES**: - The Front Desk Agent will be responsible for welcoming our guests and accurately verifying all information during the check in process and following up during check out. - Responsibilities include but are not limited to: posting balances to all guest rooms and closing out the day's transactions; running relevant reports; - This role...
-
Front Desk Administrator
5 months ago
Richmond Hill, Canada Power 7 Realty Full timeWe are a real estate service company located in Richmond Hill (Leslie and 16th Ave) that mainly focus in buying and selling resale homes in greater Toronto area. We are looking for individuals that are energetic and well organized to manage the front desk and also some office administrative task. Must be fluent in spoken and written English. Cantonese or...
-
Front Desk Administrator
6 months ago
Richmond Hill, Canada PENTACORE DEVELOPMENT LTD. Full timeFront Desk Agent **Duties**: - Greet and welcome guests in a friendly and professional manner - Answer phone calls and respond to inquiries - Check-in and check-out guests, ensuring accuracy of information - Handle reservations and manage room availability - Transcribe and distribute messages accurately - Assist with order entry and inventory management -...
-
Front Desk Agent and Relief Night Auditor
6 months ago
Richmond, Canada Vancouver BC Airport Hotel Full time**Hotel Front Desk Agent & Night Relief** We are looking for vibrant & lively Front Office Associate to come on board. Someone who will go beyond the ordinary for our guests and our team. Someone who will work towards increasing customer satisfaction by providing efficient, prompt, and courteous service from check-in through check-out. First impressions...
-
Front Desk Agent
6 months ago
Richmond, Canada Vancouver BC Airport Hotel Full time**Hotel Front Desk Agent & Night Relief** We are looking for vibrant & lively Front Office Associate to come on board. Someone who will go beyond the ordinary for our guests and our team. Someone who will work towards increasing customer satisfaction by providing efficient, prompt, and courteous service from check-in through check-out. First impressions...
-
Front Office Agent-rrcr
5 months ago
Richmond, Canada Great Canadian Full timeRiver Rock Casino Resort is currently looking for outgoing, enthusiastic and self-starting individuals who will provide exceptional Great Experiences and Memories to our guests with warm, friendly smiles and engaging personalities. As a Front Desk Agent, you will courteously and efficiently handle guest arrivals and departures that include engaging in...
-
Front Office Agent-rrcr
6 months ago
Richmond, Canada Great Canadian Full time**Position Summary** River Rock Casino Resort is currently looking for outgoing, enthusiastic and self-starting individuals who will provide exceptional Great Experiences and Memories to our guests with warm, friendly smiles and engaging personalities. As a Front Desk Agent, you will courteously and efficiently handle guest arrivals and departures that...
-
Front Office Agent-rrcr
6 months ago
Richmond, Canada Great Canadian Full timeRiver Rock Casino Resort is currently looking for outgoing, enthusiastic and self-starting individuals who will provide exceptional Great Experiences and Memories to our guests with warm, friendly smiles and engaging personalities. As a Front Desk Agent, you will courteously and efficiently handle guest arrivals and departures that include engaging in...
-
Night Auditor/front Desk Agent
6 months ago
Richmond, Canada La Quinta Inns & Suites Full timePOSITION TITLE: Part time Night Auditor REPORTS TO: Guest Service Manager, Quality Control Manager and General Manager This is an entry level job. We are mainly seeking someone who is looking to gain experience and grow within hospitality industry as this is a good opportunity for them. International students are welcome to apply! SPECIFIC DUTIES AND...
-
Front Office Agent-rrcr
1 week ago
Richmond, Canada Great Canadian Full timeRiver Rock Casino Resort is currently looking for outgoing, enthusiastic and self-starting individuals who will provide exceptional Great Experiences and Memories to our guests with warm, friendly smiles and engaging personalities. As a Front Desk Agent, you will courteously and efficiently handle guest arrivals and departures that include engaging in...
-
Front Desk Agent
1 month ago
Richmond, Canada Extreme Air Park Full timeDuties: - Greet and welcome guests upon arrival - Check guests in and out - Provide information about facilities, services, and local attractions - Answer phone calls and respond to guest inquiries - Handle guest complaints or concerns in a professional manner - Process payments and maintain accurate records - Assist with reservations and room assignments -...
-
Front Desk Receptionist/admin
5 months ago
Richmond Hill, Canada Real Estate Office Richmond Hill Full timeSKILLS REQUIRED - Customer service skills with demonstrated ability to perform detailed tasks - Effective customer care and problem resolution skills - Professional communication skills, Cantonese & Mandarin-speaking are assets - Experience with client management software BrokerBay is an asset - Flexible work hours are negotiable ROLE'S RESPONSIBILITIES -...
-
Front Desk Manager
5 months ago
Richmond, Canada Alba Inc Full time**Job Overview**: The Front Desk Manager is the face of the studio. Reporting to the management team, you will play a pivotal role in managing the front desk, training the Customer Service team, and driving membership sales and client retention. This role will contribute to the studio’s success by expertly and efficiently managing their studio front of...
-
Front Desk Manager
5 months ago
Richmond, Canada Alba Inc Full time**Job Overview**: The Front Desk Manager is the face of the studio. Reporting to the management team, you will play a pivotal role in managing the front desk, training the Customer Service team, and driving membership sales and client retention. This role will contribute to the studio’s success by expertly and efficiently managing their studio front of...
-
Front Desk Coordinator
4 weeks ago
Richmond, British Columbia, Canada Richmond Country Club Careers Full timeJob Title: Front Desk CoordinatorJob Summary:We are seeking a highly organized and customer-focused Front Desk Coordinator to join our Racquets and Athletics team at the Richmond Country Club. As a key member of our team, you will be responsible for providing exceptional customer service to our members and guests, while also ensuring the smooth operation of...