Front Desk Associate

3 months ago


Richmond Hill, Canada Rehab Plus Pilates Studio Full time

POSITION:
We are looking for passionate personnel for this position. The Front Desk Associate is to assist the studio to welcome New and Existing members and to promote our studio classes to all New and Existing members to the studio and book them into intro class or any other classes. The Front Desk Associate is also to help maintain the front desk documentation practices and general housekeeping practices. Pilates knowledge is not required for this position and we have great training that can teach you anything that you need.

Location: Richmond Hill, ON

**RESPONSIBILITIES**:

- Housekeeping and maintaining the front desk & studio duties.
- Manage Front Desk to greet and check-in clients.
- Promote classes to either New members and Existing members, Follow-up, and Close.
- Conduct tours of the facility and maintain a good relationship with the members and satisfy members’ needs, goals and objectives.
- Present available classes to current & new members.
- Schedule appointments for members.
- Ensure the studio is clean and tidy.
- Other duties as assigned.

**REQUIREMENTS**:

- Excellent in housekeeping mindset.
- Goal-oriented with an ability to achieve sales in memberships for one-on-one and group classes.
- Previous experience in sales, communication, and customer service skills required.
- Must have proficient computer skills in Microsoft Words, Excel, or simple software programs for scheduling and follow ups.
- Must be able to work independently and demonstrate the ability to multitask.
- Must be fluent in English, Cantonese and Mandarin.

**Benefits & Perks**:

- Receive employee discount on Supplements at specified Supplement Store
- Receive employee discount on friends and family members
- Receive Free membership to Rehab Plus Pilates studio

**Job Type**: Part-time

**Day range**:
Monday to Friday

Weekend availability

**Shift**:
Day shift

Evening shift

**Experience**:
sales: 1 year (preferred)

customer service: 1 year (preferred)

**Job Types**: Full-time, Part-time, Permanent

Pay: $17.00-$20.00 per hour

**Benefits**:

- Store discount

Flexible language requirement:

- French not required

Schedule:

- Day shift
- Evening shift
- Monday to Friday
- Morning shift
- Weekends as needed

Ability to commute/relocate:

- Richmond Hill, ON L4B 3N2: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (preferred)

**Experience**:

- Front desk: 1 year (preferred)
- Sales/Customer Service: 1 year (preferred)

**Language**:

- Mandarin and Cantonese (required)

Work Location: In person


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