Casual on Call Front Office Agent-RRCR

5 months ago

Richmond, Canada Great Canadian Entertainment Full time

Position Summary

River Rock Casino Resort is currently looking for outgoing, enthusiastic and self-starting individuals who will provide exceptional Great Experiences and Memories to our guests with warm, friendly smiles and engaging personalities. As a Front Desk Agent, you will courteously and efficiently handle guest arrivals and departures that include engaging in conversation, taking hotel room reservations, and processing payments. You will be able to win guests with your personable demeanor and your conversational skill. You will provide our guests with personal service and attention that exceeds their expectations which will encourage them to come back. 

Other Duties and responsibilities for our Front Desk Agent will include:

Greet guests  Books guests into their rooms according to their reservations, requests and availability  Provides guests with resort and facility information  Takes room reservations when needed  Performs cashier duties, processing payments and foreign currency exchange  Handles telephone and fax messages for guests  Coordinates any special services requested such as laundry, room service and additional room inventory Liaises and communicates effectively with all appropriate operational departments Develops and cultivates strong working relationships with all stakeholders (guests, ownership and employees) Ensures compliance with licensing laws, health and safety and other statutory regulations Performs other duties as assigned or directed.

Successful candidates will demonstrate the following qualifications:

Exceptional interpersonal and communications skills  Guest service experience  Ability to handle multiple tasks and projects at one time  Ability to stand for long periods of time  Computer literacy in MS Office; Opera an asset  Front Desk experience an asset  Serving It Right Certification or the ability to achieve a Serving It Right Certification  Ability to exceed internal and external customer expectations through timely, effective and service oriented communication  A commitment to continually increase your knowledge of our products and services in order to offer exceptional experiences to our guests  A willingness to learn, develop and achieve new skills for personal and professional development  A passion for providing Great Experiences and Memories to our internal and external guests in the continual quest of achieving service excellence  Live GCE’s Values on the job: Integrity, Team Engagement, Drive to Succeed, Service Excellence, and Citizenship  A passion for providing Great Experiences and Memories to our internal and external guests in the continual quest of achieving service excellence

Candidates must be ready and willing to work a flexible schedule. The scheduled hours of work will be based on business needs.

  • Casual/on Call

    5 months ago

    Richmond, Canada Great Canadian Full time

    **Position Summary** Under the direct supervision of the Manager, Front Office, this position is responsible for checking guests in and out, taking payments and managing messages/documents for guests while contributing to a safe and welcoming work environment for all team members. Ensures adherence to the Companys policies and procedures, motivates and...

  • Front Office Agent-rrcr

    5 months ago

    Richmond, Canada Great Canadian Full time

    River Rock Casino Resort is currently looking for outgoing, enthusiastic and self-starting individuals who will provide exceptional Great Experiences and Memories to our guests with warm, friendly smiles and engaging personalities. As a Front Desk Agent, you will courteously and efficiently handle guest arrivals and departures that include engaging in...

  • Front Office Agent-rrcr

    6 months ago

    Richmond, Canada Great Canadian Full time

    River Rock Casino Resort is currently looking for outgoing, enthusiastic and self-starting individuals who will provide exceptional Great Experiences and Memories to our guests with warm, friendly smiles and engaging personalities. As a Front Desk Agent, you will courteously and efficiently handle guest arrivals and departures that include engaging in...

  • Front Office Agent-rrcr

    6 months ago

    Richmond, Canada Great Canadian Full time

    **Position Summary** River Rock Casino Resort is currently looking for outgoing, enthusiastic and self-starting individuals who will provide exceptional Great Experiences and Memories to our guests with warm, friendly smiles and engaging personalities. As a Front Desk Agent, you will courteously and efficiently handle guest arrivals and departures that...

  • Front Office Agent-rrcr

    2 weeks ago

    Richmond, Canada Great Canadian Full time

    River Rock Casino Resort is currently looking for outgoing, enthusiastic and self-starting individuals who will provide exceptional Great Experiences and Memories to our guests with warm, friendly smiles and engaging personalities. As a Front Desk Agent, you will courteously and efficiently handle guest arrivals and departures that include engaging in...

  • Casual/on-call Usher-rrcr

    2 months ago

    Richmond, Canada Great Canadian Full time

    River Rock Show Theatre offers the best live entertainment shows in the region! Our shows offer something for everyone: nostalgia, laughter, dancing, and rock and roll! You have the perfect opportunity to combine your love for entertainment and passion for service by joining our team as a Casual On Call - Theatre Usher. - Greeting guests and directing them...

  • Casual/on-call Usher-rrcr

    5 months ago

    Richmond, Canada Great Canadian Full time

    **Position Summary** River Rock Show Theatre offers the best live entertainment shows in the region! Our shows offer something for everyone: nostalgia, laughter, dancing, and rock and roll! You have the perfect opportunity to combine your love for entertainment and passion for service by joining our team as a Casual On Call - Theatre Usher. - Greeting...

  • Casual/on-call Floor Security-rrcr

    5 months ago

    Richmond, Canada Great Canadian Full time

    **Position Summary** River Rock Casino Resort is recruiting for Casual/On-call Floor Security. In this role, you will be responsible for protecting patrons, staff, and assets to ensure the integrity of the gaming floor and company property by patrolling and monitoring the entire casino site, interior and exterior, as well as controlling access to keys and...

  • Commis Chef-rrcr

    2 months ago

    Richmond, Canada Great Canadian Full time

    **Position Summary** River Rock Casino Resort is seeking an enthusiastic, passionate and experienced Commis Chef to join our dynamic culinary team as casual/on-call. You will be responsible for creating high quality meals and dining experience for our guests by preparing and serving attractive and scrumptious meals while maintaining all company standards...

  • Shft Mgr, Front Office-rrcr

    5 months ago

    Richmond, Canada Great Canadian Full time

    **Position Summary** Under the direction of the Manager, Front Office, this position is responsible for assisting the Manager, Front Office in day-to-day operations of the Front Office including, Reservation and Switchboard. You will help train Team Members, deliver quality customer service and resolve guest issues. You will direct Team Members to...

  • Casual/on-call Commis Chef-rrcr

    6 months ago

    Richmond, Canada Great Canadian Full time

    **Position Summary**: River Rock Casino Resort is seeking an enthusiastic, passionate and experienced Commis Chef to join our dynamic culinary team on casual/on-call basis. You will be responsible for creating high quality meals and dining experience for our guests by preparing and serving attractive and scrumptious meals while maintaining all company...

  • Front Desk Agent

    6 months ago

    Richmond, Canada Splitsville Riverport Full time

    Splitsville Entertainment is Canada’s premier family entertainment center! Our modern facilities combine state-of-the-art 10 pin bowling, high-quality casual dining, arcades, laser tag, and other entertainment options to make your visit a one-of-a-kind experience Are you quick on your feet? Do you have a passion for bowling, customer service and creating...

  • Front Desk Receptionist/admin

    6 months ago

    Richmond Hill, Canada Real Estate Office Richmond Hill Full time

    SKILLS REQUIRED - Customer service skills with demonstrated ability to perform detailed tasks - Effective customer care and problem resolution skills - Professional communication skills, Cantonese & Mandarin-speaking are assets - Experience with client management software BrokerBay is an asset - Flexible work hours are negotiable ROLE'S RESPONSIBILITIES -...

  • Front Office Representative

    4 weeks ago

    Richmond, British Columbia, Canada Great Canadian Entertainment Full time

    Job SummaryAt Great Canadian Entertainment, we are seeking a highly skilled and enthusiastic Front Office Agent to join our team. As a Front Office Agent, you will be responsible for providing exceptional guest experiences and memories at our River Rock Casino Resort.Key ResponsibilitiesWelcoming and greeting guests in a warm and friendly mannerEfficiently...

  • Front Office Representative

    1 month ago

    Richmond, British Columbia, Canada Great Canadian Entertainment Full time

    Job SummaryWe are seeking a highly skilled and enthusiastic Front Office Agent to join our team at River Rock Casino Resort. As a Front Office Agent, you will be responsible for providing exceptional guest experiences and memories with warm, friendly smiles and engaging personalities.Key ResponsibilitiesGreet guests and handle their arrivals and departures...

  • Front Desk Agent

    5 months ago

    Richmond, Canada Holiday Inn Express and Suites Riverport|Richmond Full time

    The **Holiday Inn Express & Suites Riverport | Richmond** is seeking an experienced **Full-Time Front Desk Agent** to join our team. From the moment a guest steps into our hotel, they walk into a genuinely memorable experience and you'll create the warm atmosphere to make our guests feel right at home. As a Front Desk Agent, you'll handle payment...

  • Front Desk Agent

    5 months ago

    Richmond, Canada Holiday Inn Express and Suites Riverport|Richmond Full time

    The **Holiday Inn Express & Suites Riverport | Richmond** is seeking an experienced **Full-Time Front Desk Agent** to join our team. From the moment a guest steps into our hotel, they walk into a genuinely memorable experience and you'll create the warm atmosphere to make our guests feel right at home. As a Front Desk Agent, you'll handle payment...

  • Front Desk Agent

    5 months ago

    Richmond, Canada Abercorn Hotel Vancouver Airport Full time

    **RESPONSIBILITIES**: - The Front Desk Agent will be responsible for welcoming our guests and accurately verifying all information during the check in process and following up during check out. - Responsibilities include but are not limited to: posting balances to all guest rooms and closing out the day's transactions; running relevant reports; - This role...

  • Office Assistant

    4 days ago

    Richmond, Canada Front West Service Full time

    **Job Summary** **Responsibilities** - Receive documents from clients - Organize and maintain client files - Update records and spreadsheets - Prepare financial statements from client’s books of records - Review financial statements prepared by others - File sales and tax returns by due dates - Process client payroll, pay taxes/garnishments, and file...

  • Front Desk Agent

    5 months ago

    Richmond, Canada Abercorn hotel Full time

    **Front Desk Agent** Abercorn Hotel - Richmond, BC **Job description** **RESPONSIBILITIES**: - The Front Desk Agent will be responsible for welcoming our guests and accurately verifying all information during the check in process and following up during check out. - Responsibilities include but are not limited to: posting balances to all guest rooms and...