Warranty Administrator

6 months ago


Kingston, Canada JIM THOMPSON CHRYSLER Full time

Main Responsibilities
- Prepare and process warranty documentation according to manufacturer guidelines
- Submit claims quickly and efficiently
- Follow up to ensure claims are being processed properly
- Adjust and resubmit any denied claims to secure payment for warranty work
- Contact customers regarding appointments and recommended services
- Confirm customer service appointments and arrange transportation or pickups if needed
- Obtain and record servicing information from customers to assist service advisors
- Update any customer information changes
- Manage service advisor appointment and shop time

**Requirements**:

- Valid Driver's License
- Dedication to exceptional customer service
- Thrives in a fast-paced work environment
- Willingness to learn

**Job Types**: Full-time, Permanent

**Salary**: From $35,000.00 per year

**Benefits**:

- Dental care
- Extended health care
- Life insurance
- Paid time off

Schedule:

- Monday to Friday

Licence/Certification:

- Ontario Driver's License (required)

Work Location: In person



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