Service Manager

2 months ago


Kingston, Canada Surgenor Truck Group (Kingston) Full time

As a family owned and operated company for over 30 years, Surgenor Truck Group has built a solid reputation by providing superior quality products and services. When it comes to knowing trucks, no one does it better than the professionals at Surgenor Truck Group. There is a reason that Surgenor Truck Group has been recognized numerous times by the manufacturers of Volvo, Mack and Isuzu trucks.
When it comes to hiring, Surgenor Truck Group looks at potential, not just experience.

Surgenor Truck Group values our employees and are willing to invest in their growth by providing training with cutting edge technology, the newest engines, computer programs and diagnostic tools.

And because we consider our employees family, we insist on protecting them and their family’s well-being by providing medical and dental benefits, and other optional coverages and plans.

If you take pride in a hard day’s work, in being adaptable, a problem solver, and a self-starter, we want you to be an integral part of The Surgenor Truck Group management team at our **Kingston, Ontario **location.
We require an **EXPERIENCED Full-Time Heavy Truck Service Manager** to join our dynamic team.

The Service Manager will need to maintain the highest quality standard of professionalism in serving the customer, working with our service team, and identifying all their needs.

**Responsibilities**:

- Assesses present and future needs, trends, problems and profit opportunities.
- Work with the General Manager to take appropriate action as necessary.
- Provide Administrative support to the department, ensuring work orders are closed in a timely manner
- Review operational efficiency, and identify opportunities for improvement
- Work toward reaching short and long term operating and financial objectives
- Stay informed on new products and other general information of interest to customers that will assist in sales efforts
- Maintain records and reports on all phases of service activities
- Assist and coordinate efforts with outside parts and service sales personnel to achieve full market penetration
- Keep General Manager informed of all pertinent service activities
- Review Warranty Accounts Receivable and assist the Warranty Department in any way needed to expedite claim processing
- Coordinate and oversee that training programs are properly conducted and maintained
- Ensure safety and security of department staff, and assist with maintaining the appearance of the building and vehicle maintenance
- Perform other duties as assigned

**Qualifications**:

- Should possess a high school diploma
- A college degree or a certificate/degree from a trade school and a 310T license is preferred, but not required
- Minimum 5 years Service Management experience; heavy truck experience is a MUST
- Must have strong customer service skills
- Must have general computer knowledge

A valid driver’s license (with clear abstract) is a must

**Job Types**: Full-time, Permanent

Pay: $85,000.00-$100,000.00 per year

Additional pay:

- Bonus pay

**Benefits**:

- Dental care
- Disability insurance
- Extended health care
- On-site parking
- RRSP match

Schedule:

- 8 hour shift
- Monday to Friday

**Education**:

- Secondary School (required)

**Experience**:

- Service Management: 5 years (required)

Licence/Certification:

- Driving Licence with Clean Abstract (required)
- 310 T Technicians License (preferred)

Work Location: In person


  • Service Manager

    5 months ago


    Kingston, Canada Jiffy Auto Service Full time

    Jiffy Auto Service is currently seeking a new full-time Service Manager to join our staff at our Kingston, ON location. The Service Manager is responsible for day-to-day management, listening and taking note of our customer needs when it comes to the regular maintenance and/or repair of their vehicle; in addition to listening and taking note of the needs of...


  • Kingston, Canada Browns Auto Service Centre Full time

    Education: No degree, certificate or diploma - Experience: 5 years or more **Work setting**: - Automotive service station **Tasks**: - Manage staff and assign duties - Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales - Determine merchandise and services to be sold -...


  • Kingston, Canada Brown's Auto Service Centre Full time

    Are you currently pulling wrenches and tired of busting your knuckles? Is your partner sick of the dirty hand prints all over your home? Maybe it’s time to take that knowledge and make a move from the bench to the desk! We have what you are looking for at Browns Auto Service Centre and we want to hear from you! We are looking for a full time service...

  • Fleet Manager

    5 months ago


    Kingston, Canada McCoy Bus Service Full time

    McCoy Bus Service is currently seeking a Fleet Manager to manage the growing fleet of over 50 diverse passenger transportation vehicles including vans, small buses, motor coaches and school buses. As the Fleet Manager, you will report directly to the company owner and oversee the day-to-day operations and management of all vehicle maintenance, compliance and...


  • Kingston, Canada Brown's Auto Service Centre Full time

    Are you currently pulling wrenches and tired of busting your knuckles? Is your partner sick of the dirty hand prints all over your home? Maybe it’s time to take that knowledge and make a move from the bench to the desk! We have what you are looking for at Browns Auto Service Centre and we want to hear from you! We are looking for a full time service...

  • Service Manager

    5 months ago


    Kingston, Canada Petrie Ford Full time

    **Petrie Ford - Kingston, ON. - **Service Manager required for a large retail and commercial franchised Ford Dealership. Petrie Ford is family run and has been Kingston’s Ford Store since 1949. Our service department is one of the largest in the area with plenty of work to go around. We also have the largest parts warehouse in the region to support our...

  • Service Manager

    4 weeks ago


    Kingston, Ontario, Canada beBee Professionals Full time $45,000 - $65,000

    We are seeking a skilled Service Manager to join our team at beBee Professionals in Kingston, Canada. As a Service Manager, you will be responsible for supervising daily operations, ensuring high-quality service, and leading a team of employees.Key Responsibilities:Supervise daily operations, ensuring efficient workflows and high-quality service.Train,...

  • Service Manager

    5 months ago


    Kingston, Canada 401 Auto Full time

    At the 401 Group of Companies, we want to focus on not who you are, but who you CAN be! We strive to hire exceptional employees who see themselves as _trailblazers, trendsetters, creators, do-ers, catalysts, go-getters, and influential leade_rs in all aspects of who they aspire to be daily. **Location: 2820 Princess St, Kingston ON (Kia)** **Compensation:...

  • Service Manager

    5 hours ago


    Kingston, Canada Green Tractors Full time

    Green Tractors Inc., an expanding John Deere Dealer Group with seven Central Ontario locations, is currently seeking qualified applicants for a Branch Service Manager. The Branch Service Manager is responsible for enforcing safe and efficient departmental processes, ensuring customer satisfaction, effective scheduling of Service Technicians according to...

  • Customer Service Rep

    5 months ago


    Kingston, Canada Canadian Linen and Uniform Service Corp Full time

    **WHO WE ARE** Canadian Linen & Uniform Service Corp., a Vestis company, provides uniforms and related products to more than 300,000 customers across North America, in virtually every industry. From designing and manufacturing to laundering and delivering, Canadian Linen works with local and national clients to create and maintain a total uniform solution...

  • Customer Service Rep

    1 month ago


    Kingston, Canada Canadian Linen and Uniform Service Corp Full time

    **Shift schedule: 2 nights away from home** **WHO WE ARE** Canadian Linen & Uniform Service Corp., a Vestis company, provides uniforms and related products to more than 300,000 customers across North America, in virtually every industry. From designing and manufacturing to laundering and delivering, Canadian Linen works with local and national clients to...


  • Kingston, Canada Service Experts Canada Full time

    Overview: **Residential HVAC Install Helper** **Reports To**:General Manager and/or Operations Manager **Status**: Full-time, Regular **Category**: Service **Location Name**: Kingston Home Services **Location Address**: Kingston, ON Posting #: 2024-29853 Posting Date: 9/4/2024 Closing Date: 12/4/2024 **This position applies for UNIFOR Local...


  • Kingston, Canada Home and Community Care Support Services South East Full time

    Company Bio Home and Community Care Support Services South East is one of 14 Home and Community Care Support Services organizations in Ontario with a focused mandate to deliver local health care services such as home and community care and long-term care home placement. These organizations were previously known as Local Health Integration Networks (or...


  • Kingston, Canada Ontario Health atHome Full time

    **Job Description**: - Are you interested in a leadership position responsible for ensuring appropriate assessment of needs and coordination as well as management and provision of services to Ontario Health atHome patients? Do you have experience managing day-to-day operations to ensure that effective and efficient services are provided to patients and...

  • Installer, Residential

    5 months ago


    Kingston, Canada Service Experts Canada Full time

    Overview: **Residential HVAC Installer** Reports To: General Manager and/or Operations Manager Status: Full-time, Regular Category: Installation Location Name: Kingston Home Services Location Address: Kingston, Ontario Posting #: 2024-29794 Posting Date: 6/10/2024 Closing Date: 9/10/2024 **This position applies to UNIFOR Local 975.** **Join the team...

  • Service Manager

    6 months ago


    Kingston, Canada Kingston Dodge Full time

    Kingston Dodge is looking for an experienced **Service Manager** to join our fast-paced Service Department, located in beautiful Kingston, Ontario. We are committed to our employees by offering training, career advancement and competitive compensation and benefits. **We provide**: - Generous compensation package - Demonstrator or vehicle allowance -...


  • Kingston, Canada Service Experts Canada Full time

    Overview: Residential HVAC Install Helper Reports To: General Manager and/or Operations Manager Status: Full-time, Permanent Category: Installation Location Name: Kingston Home Services Location Address: Kingston, Ontario Posting #: 2024-29881 Posting Date: 9/25/2024 Closing Date: 12/25/2024 This position applies to UNIFOR Local 975. **Join the team...


  • Kingston, Canada Service Experts Canada Full time

    Overview: Residential HVAC Install Helper (Contract/Temporary) Reports To: General Manager and/or Operations Manager Status: Full-time, Temporary Category: Installation Location Name: Kingston Home Services Location Address: Kingston, Ontario Posting #: 2024-29863 Posting Date: 9/12/2024 Closing Date: 12/12/2024 This position applies to UNIFOR Local...


  • Kingston, Canada Queen's University Full time

    Manager, Commuter Services About Queen's University Queen’s University is the Canadian research intensive university with a transformative student learning experience. Here the employment experience is as diverse as it is interesting. We have opportunities in multiple areas of globally recognized research, faculty administration, engineering &...


  • Kingston, Canada Queen's University Full time

    **About Queen's University** Queen’s University is the Canadian research intensive university with a transformative student learning experience. Here the employment experience is as diverse as it is interesting. We have opportunities in multiple areas of globally recognized research, faculty administration, engineering & construction, athletics &...