Residential Service Administrator

7 months ago


Kingston, Canada CaraCo Group of Companies Full time

Join us at CaraCo Group of Companies, a family-owned successful business that is seeking a dedicated team member like you to join our team At CaraCo, we pride ourselves on ensuring we take care of our team members and clients. We have an exciting opportunity available for a “Residential Service Administrator” to join our team

As a key member of the residential team, the residential service administrator is responsible for providing quality, attentive, and timely service to our purchasers and administration support for construction projects.

**Key Responsibilities**:

- Process Tarion Warranty forms from the Tarion website.
- Handling and resolving customer complaints.
- Assess customer complaints, inquiries, and process service work orders.
- Direct requests and unresolved issues to the Development Administrator.
- Create and maintain a database of homeowners and record complaints.
- Create, track, and enforce deadlines and actions taken.
- Follow up with each work order and ensure completion.
- Meet with service coordinator bi-weekly to discuss ongoing service log.
- Create spreadsheets and enter data, to track various processes.
- Draft correspondence to homeowners in coordination with the team.
- Customer communication notices i.e., commencement letters; inspection appointments; paving notices.
- Create and submit various documents/forms i.e., hot water tank rental documents, lighting and Bell/Cogeco.
- Ensure contract documents are accurate and complete.
- Prepare folders for pre-delivery inspections.
- Maintain file records (paper and digital) of all customer communication.

**Qualifications**:

- Minimum three years’ experience in a similar position.
- Ability to work as part of a team and be a team player.
- Administration experience preferred.
- Excellent computer skills using Microsoft Office Suite.
- Excellent customer service and problem-solving skills.
- Highly organized
- The ability to work under deadlines and to multitask.
- Excellent verbal and written communication skills.
- Dispute resolution skills.
- Client record management skills.

**Job Types**: Full-time, Fixed term contract
Contract length: 7 months

**Salary**: $45,000.00-$50,000.00 per year

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift

Application question(s):

- Are you legally authorized to work in Canada?

**Experience**:

- administrative: 3 years (preferred)

Work Location: In person


  • Residential Cleaner

    6 months ago


    Kingston, Canada Charmaines Maid Service Full time

    Job Overview: **Responsibilities**: - Perform residential cleaning tasks including dusting, vacuuming, mopping, and sanitizing - Follow cleaning schedules and instructions provided by the supervisor **Skills**: - Ability to communicate effectively in English with clients and team members - Experience in residential cleaning is a plus but will also train -...


  • Kingston, Canada Service Experts Canada Full time

    Overview: **Residential HVAC Install Helper** **Reports To**:General Manager and/or Operations Manager **Status**: Full-time, Regular **Category**: Service **Location Name**: Kingston Home Services **Location Address**: Kingston, ON Posting #: 2024-29853 Posting Date: 9/4/2024 Closing Date: 12/4/2024 **This position applies for UNIFOR Local...


  • Kingston, Canada Service Experts Canada Full time

    Overview: Residential HVAC Install Helper Reports To: General Manager and/or Operations Manager Status: Full-time, Permanent Category: Installation Location Name: Kingston Home Services Location Address: Kingston, Ontario Posting #: 2024-29881 Posting Date: 9/25/2024 Closing Date: 12/25/2024 This position applies to UNIFOR Local 975. **Join the team...


  • Kingston, Canada Service Experts Canada Full time

    Overview: Residential HVAC Install Helper (Contract/Temporary) Reports To: General Manager and/or Operations Manager Status: Full-time, Temporary Category: Installation Location Name: Kingston Home Services Location Address: Kingston, Ontario Posting #: 2024-29863 Posting Date: 9/12/2024 Closing Date: 12/12/2024 This position applies to UNIFOR Local...


  • Kingston, Canada Toshack Service & Maintenance Full time

    Seeking Residential Heating and Cooling Sales Representative in the Kingston/Gananoque Area We are seeking a motivated and energetic individual to join our team as a residential Heating and Cooling (HVAC) Sales Representative. This position offers the opportunity to work in the fast-paced and exciting field of HVAC sales, while also providing valuable...

  • Installer, Residential

    6 months ago


    Kingston, Canada Service Experts Canada Full time

    Overview: **Residential HVAC Installer** Reports To: General Manager and/or Operations Manager Status: Full-time, Regular Category: Installation Location Name: Kingston Home Services Location Address: Kingston, Ontario Posting #: 2024-29794 Posting Date: 6/10/2024 Closing Date: 9/10/2024 **This position applies to UNIFOR Local 975.** **Join the team...


  • Kingston, Canada T4POWER Full time

    **T4POWER **is a fast-growing, Kingston, ON-based company that provides backup power systems for home and businesses servicing Ontario. We are looking for an Operations Administrator to help grow our business and to provide outstanding customer experiences. **Job Summary**: **Responsibilities**: - Manage office operations including scheduling, customer...


  • Kingston, Canada Elizabeth Fry Kingston Full time

    **Position**: Case Manager, Community Residential Facility **Posting Date: September 5th, 2024** **Closing Date: September 16th, 2024** **Agency**: Elizabeth Fry Society of Kingston **Location**: Kingston, Ontario, Canada **Mission Statement**: The Elizabeth Fry Society of Kingston is a non-profit, volunteer based, direct service organization offering...


  • Kingston, Canada T4 Power Full time

    **TT4Power **is a fast-growing, Kingston, ON-based company that provides backup power systems for home and businesses servicing Ontario. We are looking for an Operations Administrator to help grow our business and to provide outstanding customer experiences. **Job Summary**: **Responsibilities**: - Manage office operations including scheduling, customer...

  • Residential Cleaner

    7 months ago


    Kingston, Canada CH Cleaning Services Full time

    **Overview**: We are seeking a reliable, experienced and detail-oriented House Cleaner to join our team. As a House Cleaner, you will be responsible for providing exceptional cleaning services to our residential clients. If you have a passion for cleanliness and enjoy creating a welcoming environment, we would love to hear from you. **Responsibilities**: -...


  • Kingston, Canada Carrier Enterprise Canada Full time

    **Carrier Enterprise Canada** **Residential Account Manager - HVAC** **Reporting to**: Residential Sales Manager **Location**: Kingston, Ontario - CE is a subsidiary of the largest independent HVAC/R distribution company in the world, Watsco, Inc. CE proudly distributes the Carrier, Bryant and Payne brands of HVAC equipment for the use in Commercial and...

  • Residential Cleaner

    4 months ago


    Kingston, Canada King Kleen Cleaning & Disinfection Full time

    Available Position Title: Residential Cleaning Partner (Residential Cleaner) We treat our team as family, and members of our Cleaning Team are referred to as a "Cleaning Partner" (CP). ******** **Our Cleaning Partners are paid a wage which is well above the industry standard. You will be expected to PROVIDE AND REPLENISH the required items below..** -...


  • Kingston, Ontario, Canada HomeStead Land Holdings Limited Full time

    We are seeking a highly skilled and physically capable Residential Maintenance Professional to join our team at HomeStead Land Holdings Limited. As a key member of our operations staff, you will be responsible for ensuring the cleanliness and maintenance of our multi-residential apartment buildings.About UsFounded in Kingston in 1954, HomeStead Land Holdings...


  • Kingston, Canada Apex Cleaning Solutions Ltd. Full time

    Overview: **Duties**: - Perform residential cleaning tasks including dusting, sweeping, vacuuming, mopping, and sanitizing - Launder and change bed linens and towels - Clean and organize living spaces, kitchens, bathrooms, and common areas - Communicate effectively with clients to understand their specific cleaning needs - Provide excellent customer service...

  • Residential Cleaner

    6 months ago


    Kingston, Canada CH Cleaning Services Full time

    Job Overview: **Duties**: - Perform general cleaning tasks such as dusting, sweeping, vacuuming, and mopping - Clean and sanitize bathrooms, kitchens, and living areas - Communicate effectively with clients to ensure their needs are met - Organize and maintain cleaning supplies and equipment **Skills**: - Proficient in English - Time management skills -...


  • Kingston, Canada The John Howard Society of Kingston and District Full time

    Job Posting: POSITION: Residential Relief Worker LOCATION: 771 Montreal Street, Kingston, Ontario. STATUS: On-call, no guarantee of hours SALARY: Starting at $19.68 RESPONSIBILITY AND DUTIES: 1. Ensure all residents comply with the rules of residency 2. Provide emergency assistance to new clients arriving from the institution to the community 3. Manage...


  • Kingston, Ontario, Canada Solid Rock Realty Full time

    Seeking a highly motivated and driven Residential Real Estate Agent to join our team at Solid Rock Realty. As a key member of our brokerage, you will be responsible for building and maintaining a network of clients and industry contacts.About the RoleThis is an exciting opportunity to leverage your passion for residential real estate and help clients achieve...

  • Office Administrator

    6 months ago


    Kingston, Canada Parsons Investments Limited Full time

    **Office Administrator** **Parsons Investments Limited** **778 Main Street, Kingston** **About Us**: Based out of Kingston, Nova Scotia, Parsons Investments has been providing quality retail, industrial, commercial, and residential space since 1962 to tenants ranging from international corporations to mom-and-pop shops. We pride ourselves on treating all...

  • Realtor Assistant

    7 months ago


    Kingston, Canada REMAX Service First Realty Inc., Brokerage Full time

    Overview: We are seeking a motivated Realtor Administrator to join our family orientated Brokerage. As a Realtor Administrator, you will play a crucial role in assisting the Realtors at this Brokerage with the administrative side of buying, selling, and renting properties. If you have excellent communication skills, a passion for real estate, like a tight...


  • Kingston, Canada Homestead Land Holdings Limited Full time

    **POSITION**:Construction Administrative Assistant **LOCATION**:Kingston **REPORTS TO**:AVP, Construction **About Homestead Land Holdings Limited** Founded in Kingston in 1954, Homestead Land Holdings Limited has grown to become one of Canada's largest and most respected owners of multi-residential apartment buildings. The founding principles of the...