Sales Manager

2 months ago

Burlington, Canada Holiday Inn Burlington Hotel and Conference Centre Full time

Holiday Inn Burlington Hotel and Conference Centre is seeking an experienced Sales Manager.

**THE ROLE**:
The Sales Manager is responsible to achieve hotel revenue, profit and customer satisfaction goals by negotiating Corporate IT and group business and coordinating the execution of the business with other departments.

**ACTIVITIES**:
Your duties and responsibilities as the Sales Manager include, but are not limited to the following:

- Focused attention on the Corporate, IT and Group markets
- Achieve established room night quotas and sales call quotas (including solicitation calls, customer sites, entertaining, and other correspondence)
- Proactively solicits and qualifies existing and new business to achieve personal and hotel revenue goals. This will be done through sales calls, trade shows, promotions, inquiries, telephone contacts and sales trips
- Develop new customer partnerships along with nurturing existing relationships (evening and weekends as required)
- Promptly send proposals, contracts and other sales correspondence
- Accurately confirm all bookings, quotes and negotiate rates while adhering to hotel rate structure, credit policies and general hotel policies and procedures
- Maintain an up -to-date accurate client file, any database and tracking system
- Research markets in order to identify potential sources of business and increase market share
- Responsible for full market knowledge as it relates to competitors and industry trends
- In close contact with the client or group while in house in order to ensure satisfaction and also to enable re-solicitation for future business
- Involved with guest feedback in order to maintain product need and standard of hotel performance
- Produces and implements quarterly action plan to achieve weekly activities quotas and annual revenue goal.
- Participates in formulation of annual Sales Plan
- Contribute ideas to the Sales action plans based on customer's feedback, knowledge of the marketplace and sales targets
- Ensure excellent lines of communication interdepartmentally
- Attend related tradeshows and conducts sales trips as required to find new business and manage existing partnerships
- Conducts site tours for clients. Entertain clients in-house or in restaurants near client’s offices, and at approved social functions.
- Prepare sales reports and attend regular sales meetings
- Other duties as assigned by the Director of Sales & Marketing

**COMPETENCIES WE ARE SEEKING**:
Two years’ experience in sales and supervisory experience desirable. Special consideration will be given to those who exhibit exemplary performance.

**Skills**:

- Strong oral and written communication skills
- Attention to detail
- Planning and organizational ability
- Computer skills
- Customer Service

Pay: $45,000.00-$50,000.00 per year

**Benefits**:

- Dental care
- Disability insurance
- Extended health care
- Life insurance
- Paid time off
- RRSP match
- Vision care

Work Location: In person

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