Sales Manager

3 months ago

Burlington, Canada Leggat Discovery Ford Full time

Job Title: Sales Manager

Location: Discovery Ford Burlington

Reports To: General Manager

**About Us**

Established in 1922, Leggat Auto Group is a family-owned business with 11 dealerships across Southern Ontario. With over a century of experience, we are committed to providing exceptional automotive experiences to our community. Whether you're looking for your perfect vehicle, service, repairs, or parts, our team of over 600 dedicated employees is here to help you find solutions. At Leggat Auto Group, we value teamwork, passion, and ingenuity, and we are committed to providing a supportive and motivating environment for our employees to grow their careers.

**Job Summary**:
The Sales Manager is responsible for overseeing the entire sales operation, including both new and used vehicle departments. This role requires a dynamic leader with a strong background in automotive sales, customer service excellence, and team management. The Sales Manager is accountable for driving sales volume, maximizing gross profit per vehicle, and ensuring high levels of customer satisfaction. As a team player, the Sales Manager strives to develop collaborative relationships throughout the dealership. The Sales Manager is focused on upholding our dealership’s brand values and standards to create an unparalleled guest experience in the sales department.

**Key Responsibilities**:

- Customer Satisfaction:

- Ensure all customers receive exceptional service throughout their car buying experience.
- Address and resolve customer concerns and complaints promptly and professionally.
- Implement and monitor processes to improve customer satisfaction scores.
- Train and mentor the sales team to consistently deliver superior customer service.
- Sales Volume:

- Develop and execute sales strategies to achieve monthly, quarterly, and annual sales targets for both new and used vehicles.
- Monitor market trends and competitor activities to identify opportunities and threats.
- Maintain an optimal inventory mix to meet customer demand across both departments.
- Collaborate with the marketing team to create and implement effective promotions and advertising campaigns.
- Review monthly goals and targets with the General Manager and discuss areas for improvement.
- Gross Profit Per Vehicle:

- Set and achieve gross profit targets for each vehicle sold, balancing competitiveness with profitability.
- Oversee pricing strategies for both new and used vehicles to maximize gross profit.
- Analyze sales metrics and financial reports to identify areas for improvement and implement corrective actions.
- Provide training to the sales team on negotiation, closing techniques, and value proposition.
- Inventory Management:

- Oversee the acquisition, reconditioning, and display of used vehicles, ensuring quality and appeal.
- Manage the ordering and stocking of new vehicles, aligning with market demand and dealership goals.
- Ensure accurate and efficient management of inventory across both departments.
- Implement strategies to reduce aged inventory and improve turnover rates.
- Team Leadership:

- Recruit, train, and develop a high-performing sales team for both new and used vehicle sales.
- Set clear performance expectations and conduct regular performance evaluations.
- Foster a positive, motivating, and collaborative work environment.
- Encourage continuous learning and professional development among the sales staff.
- Operational Management:

- Ensure compliance with all dealership policies, procedures, and regulatory requirements across the sales department.
- Maintain accurate and up-to-date records of sales, customer interactions, and inventory.
- Coordinate with other departments (e.g., finance, service) to ensure seamless dealership operations.
- Manage and control expenses within the sales department budget.
- Reporting and Analysis:

- Prepare regular reports on sales performance, customer satisfaction, inventory levels, and other key metrics.
- Analyze data to identify trends and make informed, data-driven decisions.
- Provide insights and strategic recommendations to senior management.

**Qualifications**:

- Proven experience in automotive sales management, preferably with experience in both new and used car sales.
- Strong understanding of sales processes, customer relationship management, and automotive financing.
- Excellent communication, negotiation, and interpersonal skills.
- Ability to lead, motivate, and manage a diverse sales team. Experience managing teams of at least 5-10 people.
- Proficiency in using dealership management software and other relevant tools. (DealerSocket and PBS experience preferred.)
- Ability to problem-solve and a high attention to detail.
- Hold a valid OMVIC license.
- Possess a valid driver’s license and a clean driving record.
- Professional demeanor and appearance.
- Bachelor’s degree in business, marketing, or a related field (preferred).
- A process-oriented person, and able to hold their sales

  • Financial Advisor- Automotive Sales

    7 months ago

    Burlington, Canada Plains Auto Sales Ltd Full time

    Responsibilities: - Build and maintain relationships with customers, providing exceptional customer service throughout the car buying process. - Assist customers in selecting the right vehicle for their needs and budget. - Conduct test drives and explain features and benefits of different car models. - Negotiate pricing and terms to ensure a fair and...

  • Sales Manager

    4 weeks ago

    Burlington, Canada Burlington Hyundai Full time

    **Job Title**:Sales Manager **Reports to**:General Sales Manager V2.REV: November 2024 Summary Statement Under the supervision of the General Manager the New Car Sales Manager is responsible for overseeing the new car sales department, managing a team of sales professionals, developing sales strategies, and cultivating customer relationships to increase...

  • Sales Manager

    7 months ago

    Burlington, Canada Reliance Home Comfort Full time

    As a Sales Manager reporting directly to the General Manager, you will spearhead the development and execution of the sales strategy while leading a team of sales professionals. Your core responsibilities will revolve around optimizing sales performance, guiding the sales process from initiation to conclusion, cultivating a culture of high performance within...

  • Sales Manager

    3 months ago

    Burlington, Canada Holiday Inn Burlington Hotel and Conference Centre Full time

    Holiday Inn Burlington Hotel and Conference Centre is seeking an experienced Sales Manager. **THE ROLE**: The Sales Manager is responsible to achieve hotel revenue, profit and customer satisfaction goals by negotiating Corporate IT and group business and coordinating the execution of the business with other departments. **ACTIVITIES**: Your duties and...

  • Sales Manager

    4 months ago

    Burlington, Canada Vrancor Full time

    **POSITION AVAILABLE: Sales Manager** **Waterfront Hotel Downtown Burlington, ON** A Sales Manager is responsible for representing the hotel's services and facilities to prospective clients and customers in the hotel's continuing effort to deliver outstanding guest service and financial profitability. **Hotel Overview** Situated on the shoreline of Lake...

  • Sales Manager

    6 months ago

    Burlington, Canada Homewood Suites by Hilton Full time

    **THE OPPORTUNITY**: SALES MANAGER REPORTS TO DIRECTOR OF SALES **THE COMPANY**: Passion Drives Performance. InnVest succeeds because our people love what we do. Our entire team shares a deep-rooted passion for the world of hospitality & travel that extends far beyond the walls of our offices and hotels. Our company culture is built on collaboration. A...

  • Sales Manager

    7 months ago

    Burlington, Canada Jacob Quality Flooring Full time

    Overview: **Duties**: - Develop and implement strategic sales plans to achieve company targets - Identify new market opportunities and drive business development initiatives - Manage and mentor in a team based environment - Analyze sales data and trends to identify areas for improvement - Build and maintain strong relationships with key clients -...

  • Sales Manager

    7 months ago

    Burlington, Canada Safetycare Inc. Full time

    **Join the Safetycare Team! We're Hiring a Sales Manager!** **Burlington, Ontario, CA** **Job Overview**: **Key Responsibilities**: - **Sales Leadership**: Lead and inspire a high-performing sales team to achieve and exceed sales targets. - **Strategy Implementation**: Implement effective sales strategies to drive revenue growth and expand market share. -...

  • Sales Manager

    6 months ago

    Burlington, Canada JP Motors Full time

    Queenston Auto Group’s, Employee Value Proposition is centered around fostering a dynamic and collaborative work environment where teamwork, passion, innovation, results, and action are not just our core values but the driving force behind our over 55 years of success. What our employees do truly counts, and we empower them to contribute their unique...

  • General Sales Manager

    7 months ago

    Burlington, Canada Leggat Chevrolet Cadillac Buick GMC: Burlington Full time

    **Leggat Chevrolet Cadillac Buick GMC: Burlington** **is looking for a **General** **Sales Manager**! As a leader of the sales team, the Sales Manager is the driving force behind the dealership's sales experiences. The Sales Manager is dedicated to motivating the team in order to achieve monthly sales targets and ensuring that all members of the team have...

  • Manager, Outbound Sales

    6 months ago

    Burlington, Canada TransUnion Full time

    TransUnion's Job Applicant Privacy Notice **What We'll Bring**: At TransUnion, we are dedicated to finding ways information can be used to help people make better and smarter decisions. As a trusted provider of global information solutions, our mission is to help people around the world access the opportunities that lead to a higher quality of life, by...

  • Manager, Outbound Sales

    7 months ago

    Burlington, Canada TransUnion LLC Full time

    What We'll Bring: At TransUnion, we are dedicated to finding ways information can be used to help people make better and smarter decisions. As a trusted provider of global information solutions, our mission is to help people around the world access the opportunities that lead to a higher quality of life, by helping organizations optimize their risk-based...

  • Regional Sales Manager

    4 months ago

    Burlington, Canada GENTEK BUILDING PRODUCTS LTD Full time

    **Regional Sales Manager** Gentek is a leading manufacturer and distributor of vinyl/aluminum siding, windows, and other exterior home improvement products. With 3 manufacturing facilities and 22 distribution branches in Canada, we pride ourselves on providing our customers with superior service. This can only be achieved by having a fantastic group of...

  • Regional Sales Manager

    4 months ago

    Burlington, Canada Associated Materials Full time

    Regional Sales Manager Gentek is a leading manufacturer and distributor of vinyl/aluminum siding, windows, and other exterior home improvement products. With 3 manufacturing facilities and 22 distribution branches in Canada, we pride ourselves on providing our customers with superior service. This can only be achieved by having a fantastic group of...

  • Construction Sales Manager

    3 weeks ago

    Burlington, Canada Urban District Developments Inc. Full time

    **Sales Manager Role & Responsibilities** Well-capitalized startup seeks extremely talented Residential Sales Managers to grow construction sales to $10 million in two years. You must have experience in strategizing, problem solving, networking, and rapidly closing large sized sales in a fraction of the time that most consider possible. Top-notch...

  • Subprime Finance Manager

    6 months ago

    Burlington, Canada Plains Auto Sales Ltd Full time

    **About Us**: Plains Auto Sales Ltd is a leading automotive dealership dedicated to providing exceptional vehicles and financing options to a wide range of customers. We pride ourselves on our commitment to delivering top-notch service and making the car buying experience accessible to everyone. We are currently seeking a highly motivated and experienced...

  • Territory Sales Manager

    6 months ago

    Burlington, Canada Compass Group Full time

    You might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world, with 625,000 employees. You’ll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues,...

  • Regional Sales Manager

    6 months ago

    Burlington, Canada Compass Group Full time

    You might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world, with 625,000 employees. You’ll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues,...

  • Sales Manager

    3 months ago

    Burlington, Canada Marriott International, Inc Full time

    **Job Number** 24172412 **Job Category** Sales & Marketing **Location** Courtyard Burlington, 1110 Burloak Drive, Burlington, ONT, Canada VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **Additional Information**:This hotel is owned and operated by an independent franchisee, Burloak Hospitality...

  • Sales and Marketing Manager

    6 months ago

    Burlington, Canada ASAP Security Guards and Cleaning Services Full time

    **Sales and Marketing Manager** Company Name**:ASAP Security and Cleaning** Location**:Burlington, Ontario, Canada** Pay: $75,000 to $80,000 Per year Job Summary: **Responsibilities**: - Develop and implement marketing plans and strategies to increase brand awareness, generate leads, and drive sales growth for our Security Guard Services. - Conduct...