Receptionist / Administrator / Sales
6 months ago
Duties:
- Greeting clients in positive, friendly and professional way
- Efficiently manage appointments using the spa's booking system.
- Confirm, reschedule, or cancel appointments as needed.
- Handle payments, process transactions, and provide receipts.
- Be knowledgeable about the spa's services, packages, and promotions.
- Keep the reception area tidy and welcoming.
- Promote and sell spa retail products to clients.
- Provide information on products and assist with purchases. (training provided)
- Address client concerns or complaints with empathy and professionalism.
- Ensure all transactions are accurately recorded before closing.
- Bid farewell to clients and express gratitude for their visit.
- Stay updated on new spa treatments, products, and industry trends.
**Experience**:
- Previous experience in a reception or/and customer service
- Experience in a sales or beauty setting is a plus
**Skills**:
- Professional and polite communication
- Proficiency in using Microsoft Office for documentation and communication
- Strong organizational skills with the ability to prioritize tasks effectively
- Able to multitask and work under pressure during busy season
**Salary**: From $17.00 per hour
Expected hours: 40 per week
**Benefits**:
- Company events
- On-site parking
- Store discount
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus pay
**Education**:
- DCS / DEC (preferred)
**Experience**:
- Front desk: 1 year (preferred)
- Sales: 1 year (preferred)
**Language**:
- French and English (required)
Ability to Commute:
- Pointe-Claire, QC H9R 5Z5 (required)
Work Location: In person
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